Sam Kot
Newcastle,NSW
Summary
Well-trained Assistant Restaurant Manager promoting 3.5 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Beerhaus Kotara
01.2024 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Analyzed daily sales figures and developed strategies to increase sales.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Wardsperson
NSW Health
02.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Venue Supervisor
Strike
01.2021 - 02.2023
- Conducted regular performance evaluations of staff members to ensure continuous improvement in their skills and abilities.
- Mentored junior staff members in best practices for effective supervision and management techniques within the industry.
- Ensured smooth running of events through diligent coordination with vendors, caterers, and other service providers.
- Managed venue budget efficiently, minimizing expenses while maintaining high-quality services for clients.
- Maintained accurate records of all bookings, payments received from clients ensuring that no financial discrepancies occurred.
Retail Worker
Carlos IGA
09.2018 - 01.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Head Dishwasher
Teralba Butchers
07.2016 - 09.2018
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Education
High School Diploma -
ST Pauls Catholic College
Newcastle NSW10.2020
Skills
Shift Management
Food Safety Compliance
Employee Scheduling
Staff Training and Development
Opening and closing procedures
Restaurant Operations
POS system knowledge
Inventory Control
Budget Administration
Food and beverage knowledge
Problem-Solving
Recruitment and hiring
Certification
RSA (Responsible Service of Alcohol) - Exp Feb 2026
Timeline
Assistant Restaurant Manager
Beerhaus Kotara
01.2024 - Current
Wardsperson
NSW Health
02.2023 - 02.2024
Venue Supervisor
Strike
01.2021 - 02.2023
Retail Worker
Carlos IGA
09.2018 - 01.2021
Head Dishwasher
Teralba Butchers
07.2016 - 09.2018
High School Diploma -
ST Pauls Catholic College
RSA (Responsible Service of Alcohol) - Exp Feb 2026
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