SAMUEL MASHMAN
Stafford
Summary
Confident and high energy worker with an affinity for efficacy and efficiency in all modes of work. Proficient in balancing customer desires and internal demands. Calm and level-headed in all types of situations with heightened experience in mediation and defusing situations. As well as approaching such situations in an educated and sensible manner. Also, a competent tutor with the ability to teach a wide range of subjects to a diverse student base. A natural leader with vast experience in leadership positions.
Overview
4
4
years of professional experience
Work History
Yana Budjari Co-State Lead
The Commonwealth Bank
02.2023 - Current
- Being part of the National Yana Budjari Committee, which meets monthly comprising of all other state leads and two co-chairs convening on matters relating to Aboriginal and Torres Straight Islander’s within CBA and each individual States plan for reconciliation
- Overseeing and maintaining a budget for community events and corporate sponsorships some notable partners including GC Titans, Reconciliation Queensland
- Contributing to the meeting of an array of RAP requirements
- Being a contact point for RAP Champions across the state and holding bi-monthly meetings with them to inform of State and National plans within the corporation and to receive feedback and suggestions on current projects
Relieving Officer
The Commonwealth Bank
01.2023 - Current
- Working as a utility to the local branch area, assisting with branch shortages
- Processing credit applications for loans, credit cards and other relevant products
- Complying with various external and internal risk policies to manage client and organisational information and compliance
- Assessment and processing of advanced enquiries such as: deceased estates, international money transfers, trust and corporation accounts, fraud, scams and disputes.
Customer Service Assistant
The Commonwealth Bank
01.2022 - 12.2022
- Assisting in all banking related enquiries clients have
- Correctly validating identity documents in alignment with relevant policy
- Operating telling booths and overseeing movement of large amounts of money
- Managing correspondence with various internal teams to resolve customer needs.
Tutor
North Shore Private Tutoring
03.2021 - 07.2022
- Tutoring students of all age groups and in a diverse curriculum
- Setting, marking and reviewing homework with the students
- Managing different classrooms with both one-on-one style teaching and group sessions
- Specifically tutoring in all subjects for Primary School students while focusing in English and Legal Studies for High School/HSC students.
Delivery Driver
Domino’s
09.2020 - 12.2021
- Handling cash on non-paid deliveries
- Managing the time limit and balancing safety and efficient from store to house.
Service Assistant
City Beach
11.2019 - 01.2020
- Used POS system to finalise and refund sales
- Reorganised store layouts and provided input and action into marketing strategies
- Assisted in end of day declares and the handling and recording of large sum money bags.
Education
Bachelor of Arts - Political Science and Philosophy
University of Queensland
2023
Bachelor of Laws (Honours) & Bachelor of Arts - Politics and International Relations, Psychology
Newcastle University
2022
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Gosford High School
2020
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St Edwards Catholic College
2017
Skills
- Experienced Leader
- Strong Communication Skills
- Public Speaker
- Problem Solving
- Critical Thinking
- Risk Compliance
- Analytical Skills
Timeline
Yana Budjari Co-State Lead
The Commonwealth Bank
02.2023 - Current
Relieving Officer
The Commonwealth Bank
01.2023 - Current
Customer Service Assistant
The Commonwealth Bank
01.2022 - 12.2022
Tutor
North Shore Private Tutoring
03.2021 - 07.2022
Delivery Driver
Domino’s
09.2020 - 12.2021
Service Assistant
City Beach
11.2019 - 01.2020
Bachelor of Arts - Political Science and Philosophy
University of Queensland
Bachelor of Laws (Honours) & Bachelor of Arts - Politics and International Relations, Psychology
Newcastle University
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Gosford High School
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St Edwards Catholic College
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