Hai Yen Tran
Bruce,Act
Summary
Responsible, organised, resilient and out-going student with a variety of experience in the hospitality workforce and seeking opportunities and working toward to be a secondary teacher in the art. I have a passion for visual art and design which is why I aim to spread my passion for art to others.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Age Care Support Worker
Uniting Care
10.2022 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Carer
Comfort Delgro
11.2021 - 10.2022
- Assisted physically disable children with transfer from home to schools.
- Ensured a positive routine was established and maintained toward optimum mental and physical wellness.
- Keep a good relation between the children's parents to ensure the mood and needs of the childrens.
- Monitoring children's behaviour for their own safety and reporting back the activities to the child family.
Barista
Cafe Okrich
07.2019 - 12.2020
- Prepare and serve hot or cold beverages, including teas and espresso- based drinks by using an espresso machine, French press, drip coffee, and etc.
- Managed and maintained store inventory by ordering, receiving, and stocking supplies as well as retail products.
- Took customer orders and conveyed them to other employees for preparation; assisted the crew during high volume orders.
Catering Assistant
Compass Group
01.2019 - 12.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
Customer Service Cashier
Kentucky Fried Chicken
01.2014 - 02.2018
- Greeted customers and provide positive interaction in a friendly and courteous manner to facilitate brand loyalty. Replenished and rotated and rotated front of the restaurant items ensuring proper labelling of food and stock up product.
- Took necessary steps to meet customer needs and effectively resolve food or services issues.
Education
Secondary Education
University of Canberra
Canberra, ACT04.2026
Bachelor of Arts - Visual And Performing Arts
University of Newcastle
Newcastle, NSW12.2021
High School Diploma -
Narrabundah College
Kingston, ACT12.2019
High School Diploma -
Canberra High School
Macquarie, ACT12.2017
Skills
- Essential care skill
- Compassionate , Kind care provider
- Efficient and organised
- Child safety and risk abuse knowledge
- Interpersonal communication
- Multitasking skill
Languages
Vietnamese
Full Professional
Timeline
Age Care Support Worker
Uniting Care
10.2022 - Current
Carer
Comfort Delgro
11.2021 - 10.2022
Barista
Cafe Okrich
07.2019 - 12.2020
Catering Assistant
Compass Group
01.2019 - 12.2020
Customer Service Cashier
Kentucky Fried Chicken
01.2014 - 02.2018
Secondary Education
University of Canberra
Bachelor of Arts - Visual And Performing Arts
University of Newcastle
High School Diploma -
Narrabundah College
High School Diploma -
Canberra High School
Certification
- First-aid certificated
- Working with Vulnerable People
- Working with Children Check
- Certificated 3 working with the Elderly
- Police Check and Right to Work
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