Sana Taha
Melbourne,VIC
Summary
Friendly, a Team Worker, Flexible and Understanding experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Passionate about working with Child Protection Services and the various roles that it entails, with some basic knowledge on Child protection learnt from a uni I am currently undertaking.
Overview
3
3
years of professional experience
Work History
Child Protection Support Worker (CPP2)
Department of Familes, Fairness and Housing
01.2023 - Current
- I have been employed since January 2023 coming in through the CPEP program and completing it successfully in June 2023.
- I am currently a CPP2 in Investigations and Response since completing my CPEP and have also completed my student placement recently within the department..
- I have completed my student placement recently which started on the 7/10/2024 and i finished on the 22/11/2024.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Customer Service Cashier
Boost Juice
04.2022 - 12.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Diploma of Community Services
Stirling Institute
12-2024
Skills
- Advising and Coaching
- Feedback Acceptance
- Able to perform verbal and written communication
- Currently completing a Forensic Psychology unit, which gives me insight into the Child Protection Services in Victoria
- Able to collaborate and work as part of team as well as understand the responsibility that this role holds
- Empathic and understanding towards others despite different circumstances
- Flexible schedule and versatile across various situations
- Various experiences across different cultures and backgrounds
Languages
Arabic
Professional Working
Farsi
Elementary
Timeline
Child Protection Support Worker (CPP2)
Department of Familes, Fairness and Housing
01.2023 - Current
Customer Service Cashier
Boost Juice
04.2022 - 12.2022
Diploma of Community Services
Stirling Institute
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