Sanae Kobayashi
Maroochydore,QLD
Summary
Experienced administrative assistant with a background in front desk operations and multilingual customer service. Strong organisational and communication skills, with experience supporting students, staff, and clients in international environments.
Overview
6
6
years of professional experience
Work History
Waitress/Sushi Maker
Flaming Sushi House
02.2024 - Current
- Provided efficient customer service in a busy dining environment, serving up to 200 customers daily
- Handled orders, payments, and customer enquiries accurately
- Supported team operations through clear communication during peak hours
- Trained and supervised new staff on daily service and menu knowledge
Ground Crew
ANA Narita Airport Service Co.,Ltd.
06.2020 - 01.2023
- Delivered front-line customer service to over 300 international passengers daily
- Handled flight information requests, check-in support, and issue resolution
- Communicated effectively in Japanese, English and Chinese
- Supported smooth airport operations through teamwork and coordination
Education
Bachelor of Business Administration - Foreign Language
Shih Chien University
Taipei Taiwan06-2019
Skills
- Front desk and reception support
- Customer service and enquiry handling
- Basic administration
- Communication and team work
- Time management
- Multitasking
Languages
Japanese(Native)
English(Intermediate)
Chinese (Mandarin)(Conversational)
Timeline
Waitress/Sushi Maker
Flaming Sushi House
02.2024 - Current
Ground Crew
ANA Narita Airport Service Co.,Ltd.
06.2020 - 01.2023
Bachelor of Business Administration - Foreign Language
Shih Chien University
VISA
Temporary Graduate (subclass 485) expired on 26 March 2027.