Overview
Work History
Education
Certification
Languages
Summary
Skills
Timeline
My Hobbies
Generic

Santhiyakumari Magenthiran

131 Beames Avenue Mount Druitt ,NSW

Overview

6
6
years of professional experience
1
1
Certificate
3
3
years of post-secondary education

Work History

Cleaning Supervisor

EFS Facilities Services
08.2023 - Current
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Communicated repair needs to maintenance staff.
  • Assisted in the hiring process by interviewing potential candidates, selecting top performers who met company standards.

Cleaning Contractor

PST Cleaning Service
01.2020 - 12.2023
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Established strong customer relationships through excellent communication and attentive service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Prepared annual budgets with controls to prevent overages.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Raised property accuracy and accountability by creating new automated tracking method.

Customer Service Cashier

Raj Bhaven
04.2018 - 12.2020
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

HSC Courses - TVET

Liverpool Girls High Schoool
TAFE
07.2020 - 04.2023

High School Diploma -

Liverpool Girls High School
Liverpool, NSW
06.2019

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Languages

English
Full Professional

Summary

I’m kind of girl who went to work hard and pot afraid into the job.
I’m hornets person And every time when into new job or new place even if I know weather I now or I don’t know it I’ll still put all my afraid to to learn and enjoy the day.
I’m a active person
I’m quick learner my mind get everything easy and go for it.
I don’t afraid of anything I’m very self confident about my roll of my workplace

  • I have plenty of job but my mine interest in cleaning industry and customer service and help people what they need

Skills

  • Mopping and Buffing Floors
  • Floor Scrubber Machines
  • Customer Relationship Management
  • Employee Performance Reviews
  • Daily Facility Operations
  • Staff Training
  • Enforcing Safety Protocols
  • Quality Improvement
  • Polishing Wood
  • New Program Implementation
  • Care of Fine Art
  • Proper Equipment Usage
  • Chemical Cleaners
  • Equipment Cleaning and Maintenance
  • Stocking Bathrooms
  • Invoice Processing
  • Dusting Furniture
  • Client Relations

Timeline

Cleaning Supervisor

EFS Facilities Services
08.2023 - Current

HSC Courses - TVET

Liverpool Girls High Schoool
07.2020 - 04.2023

Cleaning Contractor

PST Cleaning Service
01.2020 - 12.2023

Customer Service Cashier

Raj Bhaven
04.2018 - 12.2020

High School Diploma -

Liverpool Girls High School

My Hobbies

  • dance
  • sports
  • music
  • cooking
  • re-arranging my house

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Santhiyakumari Magenthiran