Santiago Pacheco
Kancoona,VIC
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with bast experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food & Beverages Attendant
The Royal National Agricultural and Industrial Association of Queensland (RNA)
11.2019 - 02.2021
- Provide an exceptional service following instructions from supervisors
- Increased sales working as a team member
- Learned how to treat with intoxicated customers.
Waiter/Alrounder
Plentiful
11.2021 - 02.2022
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Communicate order details to the Kitchen Staff
- Serve food and drink orders.
Bartender/Bar-back
El Camino Cantina
11.2021 - Current
- Mix ingredients to prepare cocktails and other drinks
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with standard drink recipes
- Wash glassware and utensils after each use
- Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
Pass master/Runner
El Camino Cantina
11.2021 - Current
- Get in charge of letting the cooks know what they will be cooking as orders come in
- Control of the watching the order tickets, monitoring the speed and rhythm of the coursing, and making sure each dish looks good before it goes out to the customer
- Delivering food orders from the kitchen to customers’ tables rapidly and accurately
- Answer guests’ questions about ingredients and menu items.
Education
Bachelor - Audio Engineer
SAE
Brisbane08.2024
Diploma of Leadership and Management -
ILSC Greystone College
11.2021
Business Certificate IV -
ILSC Greystone College
11.2020
Skills
- Reliable and responsible person
- Costumer service
- Trained in coffee speciality
- Positive attitude
- Good interpersonal skills
- Beverage Preparation
- Classic cocktails
Certification
- RSA-Responsible Service of Alcohol-QAT (Queensland Academy of Technology)
- Basic Certificate Barista-SCA (Speciality Coffee Association)
Availability
Thursday to Sundays Evenings 4:00pm to 10:00 preferable
References
- Veronica Garcia, Restaurant Supervisor, 0431 588 090
- Amanda Sabbouh, Assistant F&B Manager, 0411 646 245
Timeline
Waiter/Alrounder
Plentiful
11.2021 - 02.2022
Bartender/Bar-back
El Camino Cantina
11.2021 - Current
Pass master/Runner
El Camino Cantina
11.2021 - Current
Food & Beverages Attendant
The Royal National Agricultural and Industrial Association of Queensland (RNA)
11.2019 - 02.2021
Bachelor - Audio Engineer
SAE
Diploma of Leadership and Management -
ILSC Greystone College
Business Certificate IV -
ILSC Greystone College
- RSA-Responsible Service of Alcohol-QAT (Queensland Academy of Technology)
- Basic Certificate Barista-SCA (Speciality Coffee Association)
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