Finjo Sherpa
Darwin,Northern Territory
Summary
A motivated and keen person with experience working in hospitality and customer service. Skills include but not limited to fluent speaking, fast learner, and flexible, good listener. Able to communicate effectively with a team and very keen to develop more professional skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Mercure Darwin Airport Resort
Darwin, NT, Nepal
06.2022 - Current
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
- Prepared mixed drinks according to established recipes while adhering to responsible alcohol service guidelines.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Communicated effectively with kitchen staff regarding customer orders.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
Customer Service Officer
24/7 Store Darwin
Darwin, Northern Territory
06.2023 - 03.2024
- Greeted customers upon arrival and provided assistance with selecting products.
- Maintained cleanliness and organization of the store, including stocking shelves and organizing displays.
- Processed payments using cash registers and credit card machines.
- Provided customer service to answer inquiries about merchandise and services.
- Monitored inventory levels to ensure product availability for customers.
- Ordered new stock when needed and accepted deliveries from suppliers.
Education
Hotel management -
Skills
- Phone orders
- Food Preparation
- Guest Services
- Customer care
Personal Information
Hobbies: Travelling, Cooking, Music, Fitness, Meet new people
Certification
- Crowd Controller and Security Officer License
References
Matteo Cavallaro (Mercure- Manager)
Matteo.cavallaro@accor.com
0451675928
Timeline
Customer Service Officer
24/7 Store Darwin
06.2023 - 03.2024
Food and Beverage Attendant
Mercure Darwin Airport Resort
06.2022 - Current
- Crowd Controller and Security Officer License
Hotel management -
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