Sara Azaran
Adelaide
Summary
Results-driven and proactive professional with a proven ability to build and maintain strong client relationships. Skilled in problem-solving to enhance customer experiences and improve brand visibility. Highly motivated and passionate about achieving success and growing within a dynamic team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Assistant
Johnny Bigg
02.2025 - Current
- Greet customers warmly and provide friendly, helpful service
- Answer customer questions about products, services, and promotions
- Assist customers in finding items and making purchases
- Process sales transactions accurately and efficiently
- Recommend products and services based on customer needs and preferences
- Promote sales, discounts, and loyalty programs
- Ensure shelves are stocked and displays are organized and visually appealing
- Unpack deliveries, price merchandise, and rotate stock
Sales Representative / Customer Service
Million Center
01.2024 - 10.2024
- Company Overview: Istanbul
- Managed relationships with existing customers and established new ones by planning and organizing a daily work schedule to reach out to existing or potential sales outlets
- Processed purchase requests by referencing pricing indices and product documentation.
- Maintained transparency with the management by providing detailed activity and results reports on a consistent schedule.
- Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Conducted regular follow-ups with customers post-purchase to ensure satisfaction and gauge loyalty levels
- Achieved sales targets by effectively negotiating terms with clients.
- Provided technical assistance to customers in order to resolve issues promptly
- Handled client deposits and transactions and updated billing information in company databases
- Maintained an up-to-date knowledge of industry developments and changes in the competitive landscape
- Istanbul
Sales Assistant
AVVA
04.2021 - 09.2023
- Company Overview: Istanbul
- Provided strong customer service by greeting and building relationships with clients
- Assisted in store merchandising, stocking shelves and setting up displays
- Explained and demonstrated product features, focusing on customer comfort level and retention
- Exchanged merchandise for customers and accepted returns
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Greeted customers and ascertained what each customer wanted and needed
- Prepared detailed reports on sales figures, inventory levels, customer feedback
- Istanbul
Animal Shelter Volunteer
Vafa Shelter& Persian Pet Clinic
01.2013 - 12.2022
- Company Overview: The primary mission of the animal shelter is to support animal welfare by rescuing homeless or endangered animals
- My role involves identifying stray dogs and cats in need, coordinating with veterinarians for their care and treatment, and finding them safe, loving homes
- Additionally, I ensure they are placed in a comfortable and welcoming environment
- The primary mission of the animal shelter is to support animal welfare by rescuing homeless or endangered animals
Education
Psychology
Islamic Azad University
Tehran, Iran02.2015
Skills
- Customer service
- Time management
- Relationship Building
- Problem-solving
- Multitasking
- High accuracy & attention to details
- Microsoft Office
- Merchandising
Certification
- Computer literacy
- NPC
Additional Information
Refrence
Available Upon Request
Languages
English
Turkish
Persian
Timeline
Sales Assistant
Johnny Bigg
02.2025 - Current
Sales Representative / Customer Service
Million Center
01.2024 - 10.2024
Sales Assistant
AVVA
04.2021 - 09.2023
Animal Shelter Volunteer
Vafa Shelter& Persian Pet Clinic
01.2013 - 12.2022
Psychology
Islamic Azad University
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