Sarah Batchelor
Kingscliff,NSW
Summary
Mum of 3 beautiful teenage sons who are my world. We love living in Kingscliff as my boys are very active members of the community and involved in a lot of local sports clubs. My first job was at Woolworths Tweed Mall, I loved it and have craved getting back into the customer service role. I clean for a job now but to be honest it's just to pay the bills, I would love to get back into a job where I can look presentable and where some makeup. I also love to walk and enjoy the sunshine
Overview
11
11
years of professional experience
Work History
Cleaner
Tweed Coast Cleaning
06.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Contract Cleaner
Tweed Shire Council
10.2013 - 06.2024
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Organized and used industrial cleaning products following strict safety procedures.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Increased productivity of clients'' employees by maintaining clean and organized workspaces.
- Utilized advanced equipment such as carpet extractors, floor scrubbers, and high-pressure washers to deliver superior results for clients.
- Enhanced client satisfaction by providing thorough and efficient cleaning services.
- Improved indoor air quality with regular dusting, vacuuming, and mopping procedures.
- Developed customized cleaning plans for diverse clientele, considering unique requirements and preferences of each client.
- Completed tasks on time, ensuring minimal disruption to clients'' daily operations.
- Ensured consistency in service delivery by following established checklists and protocols for all assigned tasks.
- Maintained a safe working environment for staff by adhering to strict safety guidelines.
- Supported sustainability initiatives by utilizing eco-friendly cleaning products and methods when appropriate.
- Reduced the spread of germs in office spaces through consistent sanitization practices.
- Assisted in reducing allergens within commercial spaces by conducting deep-cleaning services regularly.
- Communicated effectively with clients to address their specific needs and concerns regarding cleanliness levels.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Education
High School Diploma -
Palm Beach-Currumbin State High School
Palm Beach, QLD11.1999
Skills
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Efficient Cleaning Techniques
- Dusting Techniques
- Basic Maintenance Knowledge
- Waste Management
- Professional Appearance
- Health and Safety Regulations
- Quality Assurance
- Waste disposal methods
- Complex Problem-Solving
- Hazardous Material Handling
- Crew Management
- Strong Work Ethic
- Team Collaboration
- Adaptable and Flexible
- Communication and Interpersonal Skills
- Productivity and Time Management
- Flexible Schedule
- Decision-Making
- Physical Stamina
- Basic Mathematics
- Checklists and Recordkeeping
- Work Orders
- New Employee Training
Watching my boys play footy and drinking coffee
My spare time involves following my boys around from footy ground to training field, calling into a cafe for a coffee on the way and keeping our home clean, I also love shopping for food to make healthy yummy food for my family
Timeline
Cleaner
Tweed Coast Cleaning
06.2023 - Current
Contract Cleaner
Tweed Shire Council
10.2013 - 06.2024
High School Diploma -
Palm Beach-Currumbin State High School
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