Sarah Chittick
Summary
First-Class Correctional Officer with over 7 years of experience in maintaining safety and security within correctional facilities. Expertise in supervising inmates, responding effectively to incidents, and ensuring compliance with regulations. Proven track record in managing diverse inmate populations and conducting daily operational checks to uphold facility integrity. Knowledgeable in Custodial Operations policies and local procedures for Silverwater Women's Correctional Centre.
Overview
17
17
years of professional experience
1
1
Certification
Work History
First Class Correctional Officer
Corrective Services NSW
Sydney, NSW
06.2019 - Current
- Conducted regular security checks of premises and inmate interactions.
- Responded to emergencies, ensuring safety of staff and inmates during incidents.
- Assisted in rehabilitation programs to support inmate reintegration efforts.
- Inspected cells and conducted random searches of common areas.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained clear and open communications with facility areas to support safe operations.
Waitress
Hilton Hotel
London, England
06.2018 - 10.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Managed customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Took orders for food and drinks and delivered them to guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Barista Manager
Mcdonalds
Dapto, NSW
03.2008 - 07.2018
- Oversaw inventory management and product ordering processes.
- Ensured compliance with health and safety regulations.
- Implemented customer service best practices to enhance guest experiences.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Assisted in maintaining cleanliness and organization of work areas.
- Developed training materials for ongoing employee development initiatives.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed barista staff, ensuring proper training and scheduling.
- Maintained records of daily transactions and prepared reports for management review.
Skills
- Security procedure awareness
- First aid training
- Communication skills
- Time management
- Proficient in restraint application and removal
- Able to work well as part of a team
- Able to work well under pressure
Certification
- Diploma in legal studies
- Certificate 3 in Correctional Practice
References
Sunil Sareen
Senior Assistant Superintendent
sunil.sareen@correctiveservices.nsw.gov.au
Craig Dransfield
Senior Correctional Officer
craig.dransfield@correctiveservices.nsw.gov.au
Timeline
First Class Correctional Officer
Corrective Services NSW
06.2019 - Current
Waitress
Hilton Hotel
06.2018 - 10.2018
Barista Manager
Mcdonalds
03.2008 - 07.2018
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