Sarah Grant
Brisbane,QLD
Summary
Dynamic Salon Manager/Senior Hairdresser with a proven track record at S+S Hair and Beauty, enhancing customer satisfaction and boosting revenue. Excelled in orchestrating promotional events, elevating guest relations through top-notch communication, and leading teams to exceed service standards. Expert in client satisfaction and staff motivation, ensuring a vibrant salon atmosphere.
Overview
8
8
years of professional experience
Work History
Salon Manager/Senior Hairdresser
S+S Hair and Beauty
Brisbane, QLD
06.2016 - 10.2024
- Organized promotional events to attract new customers and increase sales.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Monitored employee performance to ensure quality services were delivered consistently.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
Education
Certificate III Hairdressing
Tafe
Brisbane06-2019
High School Diploma -
The Gap State High
Brisbane, QLDSkills
- Customer service
- Guest relations
- Client satisfaction
- Revenue growth
- Staff motivator
- Communication skills
Timeline
Salon Manager/Senior Hairdresser
S+S Hair and Beauty
06.2016 - 10.2024
Certificate III Hairdressing
Tafe
High School Diploma -
The Gap State High
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