Summary
Overview
Work History
Skills
References
Timeline
Generic

Sarah Romero Bonello

Caroline Springs,VIC

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives.

Overview

7
7
years of professional experience

Work History

Retail Sales Assistant

MYER
Maribyrnong, VIC
08.2022 - Current
  • Managed cash register operations using POS system and processed sales and returns.
  • Greet Customers and provided excellent customer service
  • Visual merchandising the store and store recovery
  • Setting up promotional displays
  • Stocktake, scanning products
  • Maintaining fitting room
  • Reporting theft
  • Pick packing online orders
  • Maintaining over 80% Customer satisfaction
  • Maintaining 10/10 Customer Reviews
  • Achieving Sales Budgets
  • Knowledge in Womens shoe department

Retail Sales Assistant

KATIES
Waterfront/Watergardens, VIC
01.2021 - 07.2022
  • Managed cash register operations using POS system and processed sales and returns.
  • Measured and reviewed performance via KPIs and metrics.
  • Established KPIs for financial, operational and sales goals.
  • Assessed budgets and balance sheets.
  • Writing Budgets
  • Visual merchandising 2 stores
  • Receiving and replenishing stock
  • Balanced and maintained Till and and performed established cash handling procedures.

Digital Content Creator

Creative Unit
Melbourne, VIC
01.2018 - 07.2020
  • Maintained company websites updating with new products as necessary.
  • Entered data into Excel spreadsheets.
  • Responding to emails.

Sales Assistant

KFC
Maribyrnong, VIC
04.2018 - 12.2018
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Skills

  • Reliable
  • Flexible
  • Goal- Oriented
  • Punctual
  • Fitting
  • Sale add ons
  • Creating Sale signage
  • Working with a team
  • Visual Merchandising
  • Store Maintenance
  • Stock Management
  • Sales Expertise
  • Cash Register Operation
  • Fitting Room Maintenance
  • Customer Service
  • KPIs

References

Mersina Tsarbopoulos: Katies Waterfront Store Manager

PH: 0426 788 063

Tess Marazita: Myer Team Leader

PH: 0415 554 745

Timeline

Retail Sales Assistant

MYER
08.2022 - Current

Retail Sales Assistant

KATIES
01.2021 - 07.2022

Sales Assistant

KFC
04.2018 - 12.2018

Digital Content Creator

Creative Unit
01.2018 - 07.2020

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Sarah Romero Bonello