Sarah Wilson
Renmark North,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Bar Attendant
Ashleys Restaurant
Renmark, SA
10.2020 - 08.2022
- Greeted customers, answered questions, and provided information about the bar's menu.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
- Checked identification of customers to verify age requirements for the purchase of alcohol.
- Operated cash registers and handled money transactions accurately.
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Ensured that all alcoholic beverages were served responsibly within state regulations.
- Informed customers of daily specials or new items on the menu while making recommendations when appropriate.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Assisted in inventory management to ensure proper ordering of supplies and product rotation.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
- Followed all health codes set forth by local authorities regarding sanitation standards in food handling areas.
- Cleaned tables between seating's and reset them quickly for incoming patrons.
- Responded promptly to customer complaints in a professional manner.
- Managed closing duties such as restocking items at end of shift.
- Assisted managers in training new staff members on bar operations procedures.
- Collected and processed payments via cash and credit card.
- Built excellent relationships with guests to achieve repeat business.
- Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
- Demonstrated menu knowledge by enthusiastically making recommendations.
- Resolved issues with guest orders.
- Took food and drinks to bar and table customers.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Sliced and pitted fruit used to garnish drinks.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
Cleaning Assistant
Citrus Valley Motel
Renmark, SA
10.2020 - 08.2022
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Completed routine maintenance checks, notifying management of needed repairs.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed safety processes for all manual and electric cleaning equipment.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Kept business entrances clean, tidy and professional in appearance.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Worked independently and efficiently
School Services Officer
Port Augusta Special School
Port Augusta, SA
02.2002 - 10.2006
Education
High School Diploma -
Mount Gambier High School
Mount GambierSkills
- Honest and reliable
- Hard working
- Exceptional customer service skills
- Organised and punctual
- Experienced in cash handling and Eftpos
Timeline
Bar Attendant
Ashleys Restaurant
10.2020 - 08.2022
Cleaning Assistant
Citrus Valley Motel
10.2020 - 08.2022
School Services Officer
Port Augusta Special School
02.2002 - 10.2006
High School Diploma -
Mount Gambier High School