Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Sareenpal Kaur

Adelaide,SA

Summary

  • Strong communication skills.
  • Quickly learn and apply new technologies.
  • Work effectively with remote teams and in a fast paced team environment.
  • Well-tuned customer relationship management.
  • Preparation of variety of hot and cold food and maintaining cabins fully by using stock rotation method (FIFO).

•Supported light stocking tasks and conducted operation audits.
•participated in sales finalization and payment collections.

  • Good store maintaining abilities,even when working on my own.
  • Executed uniform
    policy efficiently.
  • I believe in myself that i can expert in Up selling and Cross selling products by conversing with customers heartfully.

• I make sure that appropriate changes were made to resolve customer problems.

  • Did Regular price run's and also updated the Manager after finishing the shift by conducting research of market fuel
    prices.

•Making food according to customer's order in time constraint.
•All with a customer service focus, demonstrating attention to detail and safety awareness.
•Facing up shop products at interval of time and implement shelves blocking and product scanning.
•Fuel Dips reading taking by Automatic and sometime Manually.
•Performing in the water paste testing once in a week and updating values.
•Stocking up shelves and adjust the price ticket at correct place.
• Suggesting customers different flavor of foods for new varieties.
• Taking the pump meter reading and making daily fuel sheet reports and many more.

Overview

3
3
years of professional experience

Work History

Console Operator

Liberty Oil
02.2022 - Current

Achievements:
Small achievements makes big difference. I joined Liberty Oil as junior console operator. After a few months of working there i was promoted as the Supervisor for the store. Connected with customers friendly, which leads to increase in sales and creates positive working environment .

Console Operator

Liberty Oil
07.2021 - 01.2022
  • Reacted calmly during times of highly stressed or busy environment
  • Served customer's with a smile and made sure they were heard before they left the premise.
  • Recommended system improvements, accounting for budgetary concerns and performance requirements.
  • Made sure everything was in place and reported required information to the next co-worker.

Customer Service Representative

Mcdonalds
01.2021 - 07.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Diploma in Hospitality - Certificate 3 in Cookery

Nortwest College
SA

Skills

Personal attributes:
2020-20
Willingness to learn & team player abilities

I am able to work under pressure and have problem-solving attitude

Confident and Fast learner
Exemplary communication skills

Able to efficiently work and meet Dead-line's


I can provide effective customer service skills
Competent in using Microsoft Office products (Word, Excel &Power Point)

Reference

  • Liberty oil ( Taperoo)

Manager Aman 

Phone number-0416225454

  • Liberty ( port adelaide)

 Manager Jaspal Singh 

Phone number -0491359309

  • Mcdonalds ( Enfield)

 Store Manager- Gurender 

Phone number-0451096153

Timeline

Console Operator

Liberty Oil
02.2022 - Current

Console Operator

Liberty Oil
07.2021 - 01.2022

Customer Service Representative

Mcdonalds
01.2021 - 07.2021

Diploma in Hospitality - Certificate 3 in Cookery

Nortwest College

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Sareenpal Kaur