Sareenpal Kaur
Adelaide,SA
Summary
- Strong communication skills.
- Quickly learn and apply new technologies.
- Work effectively with remote teams and in a fast paced team environment.
- Well-tuned customer relationship management.
- Preparation of variety of hot and cold food and maintaining cabins fully by using stock rotation method (FIFO).
•Supported light stocking tasks and conducted operation audits.
•participated in sales finalization and payment collections.
- Good store maintaining abilities,even when working on my own.
- Executed uniform
policy efficiently. - I believe in myself that i can expert in Up selling and Cross selling products by conversing with customers heartfully.
• I make sure that appropriate changes were made to resolve customer problems.
- Did Regular price run's and also updated the Manager after finishing the shift by conducting research of market fuel
prices.
•Making food according to customer's order in time constraint.
•All with a customer service focus, demonstrating attention to detail and safety awareness.
•Facing up shop products at interval of time and implement shelves blocking and product scanning.
•Fuel Dips reading taking by Automatic and sometime Manually.
•Performing in the water paste testing once in a week and updating values.
•Stocking up shelves and adjust the price ticket at correct place.
• Suggesting customers different flavor of foods for new varieties.
• Taking the pump meter reading and making daily fuel sheet reports and many more.
Overview
3
3
years of professional experience
Work History
Console Operator
Liberty Oil
02.2022 - Current
Achievements:
Small achievements makes big difference. I joined Liberty Oil as junior console operator. After a few months of working there i was promoted as the Supervisor for the store. Connected with customers friendly, which leads to increase in sales and creates positive working environment .
Console Operator
Liberty Oil
07.2021 - 01.2022
- Reacted calmly during times of highly stressed or busy environment
- Served customer's with a smile and made sure they were heard before they left the premise.
- Recommended system improvements, accounting for budgetary concerns and performance requirements.
- Made sure everything was in place and reported required information to the next co-worker.
Customer Service Representative
Mcdonalds
01.2021 - 07.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Diploma in Hospitality - Certificate 3 in Cookery
Nortwest College
SASkills
Personal attributes:
2020-20
Willingness to learn & team player abilities
I am able to work under pressure and have problem-solving attitude
Confident and Fast learner
Exemplary communication skills
Able to efficiently work and meet Dead-line's
I can provide effective customer service skills
Competent in using Microsoft Office products (Word, Excel &Power Point)
Reference
- Liberty oil ( Taperoo)
Manager Aman
Phone number-0416225454
- Liberty ( port adelaide)
Manager Jaspal Singh
Phone number -0491359309
- Mcdonalds ( Enfield)
Store Manager- Gurender
Phone number-0451096153
Timeline
Console Operator
Liberty Oil
02.2022 - Current
Console Operator
Liberty Oil
07.2021 - 01.2022
Customer Service Representative
Mcdonalds
01.2021 - 07.2021
Diploma in Hospitality - Certificate 3 in Cookery
Nortwest College