Sasiprapa Khaophong
9 Amelia Cr Canley Heights,NSW
Summary
Proven multitasker and efficient communicator, I excelled at Kongfucius Cafe by enhancing customer satisfaction and streamlining operations. At Australia Post, my route optimization skills improved delivery efficiency, showcasing my ability to work under pressure and my keen problem-solving abilities. Fluent in Thai and English, my interpersonal and customer service skills are top-notch, driving significant achievements in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Regal Recruitment - BELWAY
02.2024 - Current
- Bevchain
- DHL Supply Chain
- DHL Metronic
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted products
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Relabel, stocktake, recount products and rework products.
Hospitality Worker
Meriton Suites Waterloo
Waterloo, NSW
01.2023 - 02.2024
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Improved hotel ratings by maintaining clean, comfortable, and well-organized guest rooms.
- Streamlined check-in and check-out processes for heightened efficiency and reduced wait times.
- Maximized room occupancy rates with effective sales techniques and clear communication of amenities.
Picker Packer
Provet
Eastern Creek, NSW
02.2023 - 12.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Cafe Barista
Kongfucius Cafe
Westmead, NSW
12.2022 - 12.2023
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Delivery Driver
Australia Post
Mt. Ku Ring-Gai
12.2021 - 12.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
Year-11 -
Sydney Secondary College - Blackwattle Bay Campus
Glebe, NSW12.2021
Skills
- Communication
- I'm a good listener and I'm willing to help others in need
I have the ability to work under pressure I am
confident, enjoy problem solving and can
easily communicate effectively with other
- I have good communication skills I speak Thai and English I have great customer service skills along with
interpersonal skills - Learning skills
I'm a keen learner and I'm motivated to achieve the objective in the task required of me
I am organised and have a great time management I also have great attention to detail to make sure that everything is neat and tidy
Timeline
Warehouse Worker
Regal Recruitment - BELWAY
02.2024 - Current
Picker Packer
Provet
02.2023 - 12.2023
Hospitality Worker
Meriton Suites Waterloo
01.2023 - 02.2024
Cafe Barista
Kongfucius Cafe
12.2022 - 12.2023
Delivery Driver
Australia Post
12.2021 - 12.2022
Year-11 -
Sydney Secondary College - Blackwattle Bay Campus