Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SATISH REDDY PESARIKAYALA

Saint Albans,VIC

Summary

Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Officer

Link Business Solutions
06.2023 - Current

Customer Service Officer

Commonwealth Bank
01.2022 - 06.2023

Education

Bachelors of Technology - Computer Science & Engineering

Jawaharlal Nehru Technological University
Hyderabad

Post Graduate Diploma - Computer Applications

One IT
Hyderbad

Master of Science - Masters of Information Technology And Systems

Victoria Institute of Technology
Melbourne

Skills

  • Customer Support
  • Complaint Handling
  • Documentation And Reporting
  • Inbound Call Management
  • Payment Processing
  • Information Protection
  • Call Documentation
  • Technical Support
  • Administrative Support
  • Customer Relations

Certification

Post Graduate Diploma in Computer Applications

Timeline

Customer Service Officer

Link Business Solutions
06.2023 - Current

Customer Service Officer

Commonwealth Bank
01.2022 - 06.2023

Bachelors of Technology - Computer Science & Engineering

Jawaharlal Nehru Technological University

Post Graduate Diploma - Computer Applications

One IT

Master of Science - Masters of Information Technology And Systems

Victoria Institute of Technology

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SATISH REDDY PESARIKAYALA