Saugat Shrestha
LIDCOMBE,NEW SOUTH WALES
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Retail Prodigy Group
07.2023 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Actively engaged customers to provide general assistance and information on store merchandise.
Analyst
PricewaterhouseCoopers
07.2021 - Current
- Demonstrate the skills and behaviours that support delivering business strategy.
- Learned about whole leadership, technical capabilities, business acumen, global acumen and relationships which must be needed while working for the firm.
- Developed a unique skill of Working from Home and in a crowded office which is needed every day.
- Dealt with different kinds of project within 3 months with minimum training.
- Developed very good technical capabilities.
Shift Manager
McDonalds
02.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
Education
Bachelor of Civil Engineering - Civil Engineering
Western Sydney University
Sydney, NSW12.2025
Skills
- Creative Solution Development
- Focus Group Coordination
- Employee Relations
- Verbal and Written Communication
- Microsoft Office
- Critical Thinking
- Coaching and Development
Timeline
Retail Assistant
Retail Prodigy Group
07.2023 - Current
Analyst
PricewaterhouseCoopers
07.2021 - Current
Shift Manager
McDonalds
02.2020 - Current
Bachelor of Civil Engineering - Civil Engineering
Western Sydney University