Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

SAURABH PATEL

Digital Marketer

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2025
2025
years of professional experience
6
6
years of post-secondary education
3
3
Certifications

Work History

Customer Service Sales Representative

SAP Academic Competence Centre (ACC)
04.2024 - 10.2024
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Maintained high levels of customer retention with proactive relationship-building strategies.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Delivery Driver

Sanjana Singh Logistic
5 2022 - 3 2024
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Delivered packages to customer doorsteps and business offices.

Sanitizer

GJK Facility Services
10.2021 - 04.2022
  • Maintained a healthy work environment with thorough daily cleaning and sanitizing routines.
  • Assisted in the training of new team members on company-specific sanitation policies and procedures.
  • Collaborated with management to develop effective sanitation processes for optimal results.

Customer Service Attendant

Local Express (Liquor)
11.2019 - 10.2021
  • Streamlined service processes for improved customer experience and faster response times.
  • Assisted customers with various inquiries, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by providing timely and efficient assistance.

Marketing Representative

Bhagavati Agency
05.2016 - 06.2019
  • Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
  • Conducted market research and analysis to identify consumer trends and preferences.
  • Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.

Education

MASTER OF BUSINESS - MARKETING

VICTORIA UNIVERSITY
Melbourne, VIC
11.2019 - 02.2023

BACHELOR OF COMMERCE - undefined

SUNRISE UNIVERSITY
07.2013 - 05.2016

Import-export management - undefined

IIIEM INSTITUTE

Hotel management - undefined

M.S. UNIVERSITY

Tours and travel management - undefined

M.S. UNIVERSITY

Skills

Time management

Multitasking

CRM Software

Statistical Software

Sales Presentations

Data Collection

Social Media Marketing

Google AdWords

Video Editing

Data Analysis

Market Analysis

Certification

Import-export management, IIIEM Institute, 07/19, Vadodara, India

Activities

  • Volunteer work
  • Traveling
  • Sports (walking, exercise, running)
  • Music
  • Movies

Timeline

Customer Service Sales Representative

SAP Academic Competence Centre (ACC)
04.2024 - 10.2024

Sanitizer

GJK Facility Services
10.2021 - 04.2022

Customer Service Attendant

Local Express (Liquor)
11.2019 - 10.2021

MASTER OF BUSINESS - MARKETING

VICTORIA UNIVERSITY
11.2019 - 02.2023

Marketing Representative

Bhagavati Agency
05.2016 - 06.2019

BACHELOR OF COMMERCE - undefined

SUNRISE UNIVERSITY
07.2013 - 05.2016

Import-export management - undefined

IIIEM INSTITUTE

Hotel management - undefined

M.S. UNIVERSITY

Tours and travel management - undefined

M.S. UNIVERSITY
Import-export management, IIIEM Institute, 07/19, Vadodara, India
Tours and travel management, M.S. University, 05/15, Vadodara, India
Hotel management, M.S. University, 05/14, Vadodara, India

Delivery Driver

Sanjana Singh Logistic
5 2022 - 3 2024
SAURABH PATELDigital Marketer