Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sayem Raihan

Kedron,Australia

Summary

Highly customer-focused with retail team member background. Skilled in inventory control, merchandising, and problem-solving to enhance store operations and boost sales. Strong interpersonal skills with ability to communicate effectively with customers and team members alike. Proven record of positively impacting customer satisfaction and loyalty through exceptional service.

Overview

6
6
years of professional experience

Work History

Retail Team Member

Ampol Foodary
Carina, Australia
01.2023 - Current
  • Deliver exceptional customer service
  • Execute upselling techniques
  • Handle POS systems and cash transactions
  • Meet sales targets through product knowledge

Team Member

Opporto
Fortitude Valley, Australia
01.2022 - 12.2022
  • Provided customer service in fast-paced environment
  • Managed transactions
  • Maintained store standards
  • Collaborated with team

Customer Support Officer

Valymart
, Bangladesh
01.2020 - 12.2021
  • Managed customer complaints
  • Provided technical support
  • Managed e-commerce platform operations
  • (Bangladesh)

Education

Bachelor of Information Technology -

Asia Pacific International College
Fortitude Valley
03-2027

Ontario High School Secondary Diploma -

Canadian International Institute
Dhaka
01.2022

Edexcel IGCSE O Level -

Sea Breeze International School
01.2019

Skills

  • Customer service and sales
  • Point of sale systems
  • Cash management
  • Problem solving
  • Team collaboration

References

Katelyn Gray

Store Manager

Ampol Foodary, Carina, QLD, 

0412 286 159

Timeline

Retail Team Member

Ampol Foodary
01.2023 - Current

Team Member

Opporto
01.2022 - 12.2022

Customer Support Officer

Valymart
01.2020 - 12.2021

Bachelor of Information Technology -

Asia Pacific International College

Ontario High School Secondary Diploma -

Canadian International Institute

Edexcel IGCSE O Level -

Sea Breeze International School
Sayem Raihan