Scarlett Garvey
Sydney
Summary
Dynamic Food and Beverage Attendant with a proven track record at Sheraton Grand Sydney Hyde Park, excelling in staff leadership and upselling strategies. Demonstrated ability to enhance dining experiences for 600 daily guests, fostering loyalty and repeat business. Skilled in Opera and Micros POS systems, showcasing adaptability and a commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Sheraton Grand Sydney Hyde Park
09.2022 - Current
- Repeatedly delivered exceptional service and maintained the highest standards of professionalism and hygiene whilst catering daily to 600 guests during operations
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift, developing proficiency in Opera and Micros POS systems
- Trained new staff on proper service techniques and customer interaction, leading a team of competent and friendly attendants.
- As a restaurant host, greeted and seated guests to provide a friendly and welcoming experience.
- Contributed to team success by cross-training in multiple roles such as host, waiter and in-room dining attendant, fostering a collaborative work environment.
- Ensured a positive dining atmosphere by engaging with guests and providing personalized service.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Office Assistant
Four Corners
07.2022 - 09.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Education
Bachelor of Psychology - Psychology
University of Sydney
Sydney, NSW11-2028
High School Diploma -
Sydney Secondary College Blackwattle
Sydney, NSW11-2024
Skills
- Staff leadership
- Adaptability under pressure
- Upselling strategies
- Reliability and punctuality
- Teamwork and collaboration
- Dining room organization
- Order accuracy
- Menu expertise
- Allergy awareness
- Buffet maintenance
Certification
- Responsible Service of Alcohol (2025)
- Food Handler Basics (2024)
Timeline
Food and Beverage Attendant
Sheraton Grand Sydney Hyde Park
09.2022 - Current
Office Assistant
Four Corners
07.2022 - 09.2022
- Responsible Service of Alcohol (2025)
- Food Handler Basics (2024)
Bachelor of Psychology - Psychology
University of Sydney
High School Diploma -
Sydney Secondary College Blackwattle
Similar Profiles
Saranrat YawichaiSaranrat Yawichai
Executive Club Lounge Supervisor at Sheraton Grand Sydney Hyde ParkExecutive Club Lounge Supervisor at Sheraton Grand Sydney Hyde Park
MARITZA ORTIZ SOLISMARITZA ORTIZ SOLIS
HOSTESS at SHERATON GRAND SYDNEY HYDE PARK HOTEL.HOSTESS at SHERATON GRAND SYDNEY HYDE PARK HOTEL.
AKASH DEEP SIWAKOTIAKASH DEEP SIWAKOTI
Front Desk Guest Service Agent at Sheraton Grand Sydney Hyde ParkFront Desk Guest Service Agent at Sheraton Grand Sydney Hyde Park