Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Serena Xiong

Serena Xiong

Kilmore East,VIC

Summary

A bubbly and outgoing individual with a passion for customer service, and a commitment to providing exceptional experiences. With experience at McDonald's and Best and Less, I have honed my communication skills and teamwork skills, thriving in fast-paced environments. My participation in a TAFE beauty course has provided me with a creative edge, and my love for sports like badminton keeps me energetic and motivated. I am eager to bring my enthusiasm to the workplace, creating a positive and engaging atmosphere for both customers and colleagues.

Overview

2
2
years of professional experience

Work History

Crew Member

Mcdonalds
Craigieburn , Vic
03.2023 - 11.2024
  • Assisted customers with orders, ensuring a positive dining experience.
  • Collaborated with team members to meet busy service demands efficiently.
  • Stocked supplies and organized workstations for optimal efficiency during shifts.

Work experience

Best and Less
Craigieburn , Vic
11.2022 - 11.2022
  • Worked for a week to gain practical experience in a retail setting.
  • Demonstrated a willingness to learn and adapt to new challenges.

Education

Craigieburn Secondary College
Craigieburn, VIC

TAFE - Beauty Course

Victoria University
Melbourne, VIC
07-2025

Skills

  • Customer service: proven ability to provide excellent service and support to customers
  • Communication: strong verbal communication skills developed through customer and team interactions
  • Teamwork: experienced in working collaboratively to achieve common goals
  • Quick learner: ability to quickly grasp new concepts and adapt to changing environments

Languages

English
Full Professional
Hmong
Full Professional

Timeline

Crew Member

Mcdonalds
03.2023 - 11.2024

Work experience

Best and Less
11.2022 - 11.2022

Craigieburn Secondary College

TAFE - Beauty Course

Victoria University

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Serena Xiong