Serena Xiong
HOBART
Summary
A bubbly and outgoing individual with a passion for customer service, and a commitment to providing exceptional experiences. With experience at McDonald's and Best and Less, I have honed my communication skills and teamwork skills, thriving in fast-paced environments. My participation in a TAFE beauty course has provided me with a creative edge, and my love for sports like badminton keeps me energetic and motivated. I am eager to bring my enthusiasm to the workplace, creating a positive and engaging atmosphere for both customers and colleagues.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds
Craigieburn
03.2023 - 11.2024
- Assisted customers with orders, ensuring a positive dining experience.
- Collaborated with team members to meet busy service demands efficiently.
- Stocked supplies and organized workstations for optimal efficiency during shifts.
Work experience
Best and Less
Craigieburn
11.2022 - 11.2022
- Worked for a week to gain practical experience in a retail setting.
- Demonstrated a willingness to learn and adapt to new challenges.
Education
TAFE - Beauty Course
Victoria University
Melbourne, VICCraigieburn Secondary College
Craigieburn, VICSkills
- Customer service: proven ability to provide excellent service and support to customers
- Communication: strong verbal communication skills developed through customer and team interactions
- Teamwork: experienced in working collaboratively to achieve common goals
- Quick learner: ability to quickly grasp new concepts and adapt to changing environments
- Team collaboration
- Positive attitude
Education and Training
other,other
Languages
- English
- Hmong
Timeline
Crew Member
Mcdonalds
03.2023 - 11.2024
Work experience
Best and Less
11.2022 - 11.2022
TAFE - Beauty Course
Victoria University
Craigieburn Secondary College