Shallu Shallu
Blacktown
Summary
Compassionate Aged carer possesses gentle touch and caring attitude centred on treating people with dignity and respect. Expertise in Communication and manual handling. Collaborative team player with strong clinical and interpersonal skills. Honest and Punctual employee.
Overview
6
6
years of professional experience
Work History
Coles Service
Coles Supermarket
03.2022 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
Housekeeping
Meriton Suites
06.2020 - 01.2022
- Perform a wide variety of cleaning tasks, including sweeping, mopping, dusting, and polishing
- Check and replace the stock of relevant supplies and equipment
- Ensure that all company standards for cleanliness are met consistently
- Adhere to strict health and safety requirements
- Utilize cleaning practices that protect equipment and furniture
- Interact with customers as needed, including dealing with reasonable requests and complaints with professionalism and patience
- Work well with the broader cleaning team
- Report and return lost property
Customer Service Representative
BIA Clothing Store
02.2018 - 03.2020
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers’ questions.
- Directs customers by escorting them to racks and counters.
- Provides outstanding customer service.
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Processes payments by totalling purchases, processing checks, cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
Education
Certificate III Individual Support- Aged Care -
Evershine College
Glenwood NSW01.2024
Certificate IV in Commercial Cookery -
Blue Bay College
Parramatta, NSW05.2022
Master of Networking (Information Technology) -
Melbourne Institute of Technology
Sydney, NSW07.2020
Bachelor of Accounting -
DAV College
Jalandhar Punjab India05.2016
Skills
- Communication skills
- Teamwork skills
- Digital Literacy
- Attention to detail
- Adaptability
- Time Management Skills
- Work Ethic
- Customer service skills
- Complaint Handling
- Quality assurance
- Project coordination
- Creativity
Placements (Adventist aged care at kings Langley NSW 2147)
Tasks During Placement (120 Hours)
- Help residents with daily activities such as meals, hygiene and dressing.
- Follow infection control procedures.
- Answer patient call signals and bells.
- Measure and record food and liquid intake or urinary and faecal output, reporting changed to nursing staff.
- Maintained excellent attendance record, consistently arriving to work on time.
- Demonstrated respect, friendliness and willingness to help whenever needed.
Additional Information
References
1. Name: Rahul Korpe
Contact: 0415161791
Position: Support Manager
Company: Coles Supermarket
2.Name: Mia
Contact: 045065707
Position: Supervisor
Company: BIA clothing store
Timeline
Coles Service
Coles Supermarket
03.2022 - Current
Housekeeping
Meriton Suites
06.2020 - 01.2022
Customer Service Representative
BIA Clothing Store
02.2018 - 03.2020
Certificate III Individual Support- Aged Care -
Evershine College
Certificate IV in Commercial Cookery -
Blue Bay College
Master of Networking (Information Technology) -
Melbourne Institute of Technology
Bachelor of Accounting -
DAV College
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