Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shan Hollywood

Northgate,SA

Summary

As a dedicated customer service representative, I bring a high level of professionalism and good character to the workplace. With 2 years of experience working in a commercial kitchen, I am well-versed in multiple kitchen tasks in support of cooks and chefs, including food preparation and packing, temperature and quality monitoring, maintaining clean and organised work areas whilst following correct food safety and sanitisation protocols. I am hard working with excellent multitasking skills and I thrive in a fast paced high pressure work environment.

Overview

16
16
years of professional experience

Work History

Catering Assistant

Compass Group
09.2021 - Current
  • High volume production of many various food items ensuring high-quality standards were maintained.
  • Assisting chefs in the preparation and presentation of food to guests with strong attention to detail.
  • Washing, peeling and cutting various fruits and vegetables to prepare for cooking.
  • Operation of food slicers, grinders and other kitchen appliances.
  • Monitoring temperatures and recorded cooling logs
  • Cleaning and organising kitchen stations to promote team efficiency.
  • Sanitizing pots, pans and utensils using correct chemicals and PPE.
  • Maintaining strict adherence to food safety and sanitation guidelines.

Event Staff Member

Adelaide Venue Management
01.2018 - 10.2019
  • Welcomed guests to events, inspected tickets, iDs, and oversaw correct seating
  • Performed post-event tasks such as breaking down equipment, signage, removing trash, and cleaning facilities.

Commercial Cleaner

Academy Services
01.2016 - 01.2017
  • Maintained clean environments across various venues including offices, sporting facilities, schools, retail spaces, and shopping centres.
  • Cleaned building floors by sweeping, mopping, and scrubbing.
  • Disinfected restrooms, kitchens and other common areas to maintain hygiene standards.

Hair Stylist

Clip Joint
01.2009 - 01.2015
  • Provided personalised haircuts, colour, styling and makeup services to salon customers
  • Built a loyal clientele through exceptional customer service and attention to detail.
  • Processed payments, answered phone calls and emails to schedule client appointments.

Education

Compass College
09.2021

01.2017

01.2014

01.2013

01.2010

01.2009

Skills

  • High level customer service
  • Quality food preparation and presentation
  • Following recipes and menu planning
  • Safe Food Handling protocols and health code compliance
  • Knife handling
  • Kitchen Equipment Operation and maintenance
  • Food storage protocol and monitoring
  • Excellent communication skills to build teamwork and chef support
  • Cleaning and sanitising utensils and equipment
  • Time management and able to work under pressure

Timeline

Catering Assistant

Compass Group
09.2021 - Current

Event Staff Member

Adelaide Venue Management
01.2018 - 10.2019

Commercial Cleaner

Academy Services
01.2016 - 01.2017

Hair Stylist

Clip Joint
01.2009 - 01.2015

Compass College

Shan Hollywood