Shan Hollywood
Northgate,SA
Summary
As a dedicated customer service representative, I bring a high level of professionalism and good character to the workplace. With 2 years of experience working in a commercial kitchen, I am well-versed in multiple kitchen tasks in support of cooks and chefs, including food preparation and packing, temperature and quality monitoring, maintaining clean and organised work areas whilst following correct food safety and sanitisation protocols. I am hard working with excellent multitasking skills and I thrive in a fast paced high pressure work environment.
Overview
16
16
years of professional experience
Work History
Catering Assistant
Compass Group
09.2021 - Current
- High volume production of many various food items ensuring high-quality standards were maintained.
- Assisting chefs in the preparation and presentation of food to guests with strong attention to detail.
- Washing, peeling and cutting various fruits and vegetables to prepare for cooking.
- Operation of food slicers, grinders and other kitchen appliances.
- Monitoring temperatures and recorded cooling logs
- Cleaning and organising kitchen stations to promote team efficiency.
- Sanitizing pots, pans and utensils using correct chemicals and PPE.
- Maintaining strict adherence to food safety and sanitation guidelines.
Event Staff Member
Adelaide Venue Management
01.2018 - 10.2019
- Welcomed guests to events, inspected tickets, iDs, and oversaw correct seating
- Performed post-event tasks such as breaking down equipment, signage, removing trash, and cleaning facilities.
Commercial Cleaner
Academy Services
01.2016 - 01.2017
- Maintained clean environments across various venues including offices, sporting facilities, schools, retail spaces, and shopping centres.
- Cleaned building floors by sweeping, mopping, and scrubbing.
- Disinfected restrooms, kitchens and other common areas to maintain hygiene standards.
Hair Stylist
Clip Joint
01.2009 - 01.2015
- Provided personalised haircuts, colour, styling and makeup services to salon customers
- Built a loyal clientele through exceptional customer service and attention to detail.
- Processed payments, answered phone calls and emails to schedule client appointments.
Education
Compass College
09.2021
01.2017
01.2014
01.2013
01.2010
01.2009
Skills
- High level customer service
- Quality food preparation and presentation
- Following recipes and menu planning
- Safe Food Handling protocols and health code compliance
- Knife handling
- Kitchen Equipment Operation and maintenance
- Food storage protocol and monitoring
- Excellent communication skills to build teamwork and chef support
- Cleaning and sanitising utensils and equipment
- Time management and able to work under pressure
Timeline
Catering Assistant
Compass Group
09.2021 - Current
Event Staff Member
Adelaide Venue Management
01.2018 - 10.2019
Commercial Cleaner
Academy Services
01.2016 - 01.2017
Hair Stylist
Clip Joint
01.2009 - 01.2015
Compass College