Shane Schmidt

• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
• Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
• Carried out daily outbound calls to new and existing client's using a CRM system.
• Conducted thorough vehicle inspections before handover making sure client's fully satisfied.
• Developed strong rapport with clients, resulting in increased repeat business and referrals.
• Organized and participated in trade shows, promoting brand awareness and generating leads for future sales opportunities.
• Ability to adapt quickly using multiple systems to carry out work required for sales process.
• Managed contracts, third party's, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

• Assisted the Dealership with enquiry, sales and moving stock until Dealership closed.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Provided sales and customer service assistance to walk-in traffic
• Developed client relationships by consistently exceeding expectations with exceptional service.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
• Responded to telephone and in-person requests for information.
• Strengthened brand reputation by delivering superior customer experiences.

See previous experience for job description.

• Overcame objections with effective product demonstrations and persuasive communication skills
• Sustained referral pipeline by developing positive and productive customer relationships
• Maximized customer satisfaction by quickly responding to any concern or request
• Determined customers' needs based on sales calls and face-to-face meetings
• Offered positive, professional impressions to every customer by being prepared, dressing well, and keeping vehicles in good condition
• Developed strong business relationships via cold calls, presentations, and effective leads management
• Exceed sales objectives with tenacious approach to capturing new leads and customers
• Maintained detailed records of sales calls and activities, as well as customer interactions and completed sales.

• Coordinated smooth deliveries, working with customers and installation teams to align schedules and complete new appliance set-ups
• Managed department inventory, restocking merchandise, cleaning up aisles, and submitting new purchase requests
• Delivered exceptional customer service by staying on top of changing product information and latest models
• Greeted customers and asked open-ended questions to assess needs
• Drove sales success by building displays and merchandising attractive arrangements
• Maximized distribution and replenishment efficiency by keeping storage areas clean and organized
• Maintained stockroom compliance with safety requirements by keeping areas and equipment clean and in good working order
• Kept computer inventory accurate with regular cycle counts.
• Trained new employee's on operating equipment such as electric pallet jack, walk stacker and wave machines.
• Operated both LO/LF Forklifts picking and packing orders.

• Enhanced produce appearance and shelf life with proper trimming, rotation, and crisping methods
• Monitored department compliance with health department regulations
• Oversaw department workflow, task delegation, and performance
• Completed and filed all invoices, cleaning forms, and training documents
• Trained new team members and taught ways to exceed performance expectations
• Obtained forklift licence to receive stock and unload trucks
• Monitored inventory levels placing orders regularly to maintain good stock levels.

• Transferred pallets to cooler storage and organized inventory to promote proper stock rotation
• Unloaded produce trucks using powered or manual pallet jack
• Reduced shrink through consistent attention to product dating and rotation
• Kept customer and storage areas presentable with frequent cleaning
• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.