Shanna Allen
Albion Park Rail,NSW
Summary
As a Independent support worker over the past 5 years now, I have a strong passion for supporting individuals with a disability, mental health, intellectual disabilities, PTSD, High intensity support and Aged Care. I support my clients to help them achieve their goals through self determination and empowerment without taking away their independence .
Overview
7
7
years of professional experience
Work History
Disability-support-worker
Bright Smiles SP
Shellharbour, NSW
06.2021 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Provided high level of physical support by lifting, adjusting, and moving clients.
Disability Support Worker
Greenacres Disability Services
Wollongong, NSW
02.2020 - 05.2024
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Drove clients safely to social activities and appointments.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
Cafe Supervisor/ Cook
Industry Cafe
North Wollongong
10.2017 - 01.2020
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Fostered a positive work culture by providing ongoing support, feedback, and recognition for staff achievements.
- Initiated weekly staff meetings to discuss operational updates, share best practices, and address areas for improvement.
- Managed financial transactions accurately, maintaining detailed records for accounting purposes.
Education
Supporting Individuals With Mental Health - Disability Studies
Alison Empower You
New South Wales Supporting Individuals W Intellectual Disabilities - Disability Studies
Alison Empower You
New South Wales03.2025
P.A.R.T TRAINING - PART Training Aggressive/ Challenging Behavior Cer
MTU Training Concepts
Certificate Of Completion - Quality Safety And You- NDIS Workers Orientation
NDIS Quality And Safeguards Commission
Statement Of Participation - Assisting Client's With Medication
Premium Health
Working With Children Check -
WWCC
Criminal History Check Cert -
Police Check
Statement Of Attainment - Senior First Aid/ CPR
Allen's Training
08.2023
Individual Supports Education Cert 3 - Disability Studies
Australian National College
Online 11.2021
Skills
- Daily living assistance
- Community access services
- Meal preparation/ Shopping
- Mobility support
- Emotional support
- Transportation assistance
- Lifestyle support
- Light House duties/ Gardening
Timeline
Disability-support-worker
Bright Smiles SP
06.2021 - Current
Disability Support Worker
Greenacres Disability Services
02.2020 - 05.2024
Cafe Supervisor/ Cook
Industry Cafe
10.2017 - 01.2020
Supporting Individuals With Mental Health - Disability Studies
Alison Empower You
Supporting Individuals W Intellectual Disabilities - Disability Studies
Alison Empower You
P.A.R.T TRAINING - PART Training Aggressive/ Challenging Behavior Cer
MTU Training Concepts
Certificate Of Completion - Quality Safety And You- NDIS Workers Orientation
NDIS Quality And Safeguards Commission
Statement Of Participation - Assisting Client's With Medication
Premium Health
Working With Children Check -
WWCC
Criminal History Check Cert -
Police Check
Statement Of Attainment - Senior First Aid/ CPR
Allen's Training
Individual Supports Education Cert 3 - Disability Studies
Australian National College