Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shannon Collis

Shannon Collis

Perth

Summary

Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Worker NDIS

Michael Barrett-Leonard
12.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Administration Assistant

Peak Tennis
01.2023 - 01.2025
  • Delivered exceptional customer service while managing incoming calls/email inquiries from both internal and external parties professionally and promptly.
  • Supported human resources functions including recruitment efforts, benefits administration, performance evaluations, and employee relations initiatives.
  • Optimized office workflow by maintaining up-to-date procedural documentation for reference by all staff members.
  • Contributed to a positive work environment by organizing team-building activities that fostered camaraderie among colleagues.
  • Managed confidential employee records, ensuring privacy and compliance with company policies and legal regulations.

Support Worker

My Flex Health
01.2021 - 01.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Education

Diploma Of Nursing - Nursing

Open Colleges School of Health
Perth, WA

Cert III & Cert IV In Fitness - Health And Fitness

Fit College
Sunshine Coast, QLD
01.2020

Certificate IV In Ageing Support - Healthcare

Intercare Training
Brisbane, QLD
01.2018

Skills

  • Daily living support
  • Mobility assistance
  • Transportation assistance
  • Attention to detail
  • Critical thinking
  • Empathy and patience
  • Medication administration
  • Documentation
  • Disability care
  • Housekeeping and laundry
  • Personal care assistance
  • Teamwork and collaboration
  • Excellent communication
  • Time management
  • Organizational skills
  • Client advocacy

Certification

First Aid & CPR

ABN

Open Drivers License

Car & Insured

Timeline

Support Worker NDIS

Michael Barrett-Leonard
12.2024 - Current

Administration Assistant

Peak Tennis
01.2023 - 01.2025

Support Worker

My Flex Health
01.2021 - 01.2023

Diploma Of Nursing - Nursing

Open Colleges School of Health

Cert III & Cert IV In Fitness - Health And Fitness

Fit College

Certificate IV In Ageing Support - Healthcare

Intercare Training

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Shannon Collis