Results-driven National Operations Manager known for high productivity and efficient task completion. Specialist in strategic planning, team leadership, and process optimization to drive organizational success. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex operational challenges and inspire teams towards achieving business objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
National Operations Manager
The Australian Fibre Company
Melbourne, Victoria
11.2007 - 07.2024
Oversaw workforce of 160 employees across civils and specialist telecommunications teams
Managing the tendering process for national contacts.
Conducting analysis and negotiating rates and payment schedules.
Organized workflow structures within each region to maximize productivity.
Oversaw inventory control of regional supplies and materials.
Maintained relationships with external vendors for national activities.
Collaborated with senior management on strategies to optimise operational efficiency across regions.
Monitored performance metrics across multiple locations nationwide.
Identified process gaps and developed solutions to improve operational performance.
Recruited and trained employees to enable adherence to common standards and procedures.
Implemented successful business strategies to increase revenue and target new markets.
Conduct performance and salary reviews for team managers.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Telecommunication Manager
Sanscable
Melbourne, Victoria
01.2006 - 11.2007
NBN technician leading a team of hauling and civil specialist.
Managed workflow of teams responsible for the installing of pits, pipe, cables, and other telecommunication equipment
Provided site troubleshooting support through testing identification corrections of issues and escalating situations unresolvable.
Designed and prepared site installation diagrams and ordered supplies and materials according to project specifications.
Assessed installation sites to determine best tools for project and assembled required equipment.
Deisel Mechanic
Mees Busline
Heidelberg, VIC
02.2000 - 12.2005
Diagnosed mechanical problems and made necessary repairs to medium and large buses.
Disassembled defective units to diagnose malfunctions and repair them accordingly.
Worked with a team of mechanics to complete projects efficiently within time limits.