Sharm Mcwaters

Mathhew

Clermonet , Queensland

11.2022 - 06.2023

Greeted customers and provided them with menus.
Assisted in seating guests and ensuring they were comfortable.
Provided customer service to ensure satisfaction throughout their dining experience.
Answered questions regarding menu items, special offers and other restaurant information.
Served food and drinks to customers in a timely manner.
Checked on customers regularly to ensure satisfaction with meals and services.
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Planned and completed group projects, working smoothly with others.
Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Maintained cleaning cart with supplies, such as fresh linens and towels.
Checked rooms to ensure they met standards for cleanliness and tidiness.
Followed safety procedures when using chemical cleaners and power equipment.
Stocked linen closets with appropriate supplies for housekeeping staff use.
Assisted in laundry operations when needed by sorting linens and loading machines.
Replaced dirty linens with clean items according to established standards of quality control.
Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Removed trash from rooms and replaced liners to wastebaskets.