Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic
SHARON MCLAREN

SHARON MCLAREN

Mount Colah,NSW

Summary

Station Manager for Metro Trains Sydney, qualified in emergency situations, medical emergencies, safety critical communications

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Journey Coordinator- Stations

MTS - Metro Trains Sydney
07.2024 - Current
  • Duties include: customer service, station management, emergency response management, coordinating contractors, key management, safety critical radio communications, safety monitoring of the network and ensuring on time services

Customer Service/Barista/Shift Supervisor

Lindt & Sprungli - Macquarie Park
Macquarie Park
02.2022 - 07.2024
  • Duties include - Opening/closing procedures, cash handling, stock control, POS management, making hot/cold drinks to recipe, customer service, maintaining store appearance by replenishing stock throughout the day

Customer service

Myer - Macquarie Park
Macquarie Park
10.2021 - 02.2022
  • Duties include - Cash handling, stock control, customer service, POS management, refunds and returns
  • Maintaining store appearance

Education

Diploma - Event Management

Ryde Tafe
02.2025

Skills

  • Exeptional customer service
  • Cash handling
  • Stock control
  • Store Merchandising
  • POS Management
  • Open/Close procedures

Hobbies and Interests

  • Cooking
  • Reading
  • Bush walking

Certification

Diploma in Event Management

Timeline

Customer Journey Coordinator- Stations

MTS - Metro Trains Sydney
07.2024 - Current

Customer Service/Barista/Shift Supervisor

Lindt & Sprungli - Macquarie Park
02.2022 - 07.2024

Customer service

Myer - Macquarie Park
10.2021 - 02.2022

Diploma - Event Management

Ryde Tafe
SHARON MCLAREN