SHASANK KARMACHARYA
Launceston,TAS
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets.
Highly skilled Candidate, who is motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with the client and exceeds sales.
Overview
10
10
years of professional experience
Work History
Banking Consultant
ANZ BANK
Launceston, TAS
10.2019 - Current
- Achieved consistent recognition as top sales performer.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Maximized revenue through improved sales techniques and branch productivity.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Promoted financial products by maintaining excellent service offering knowledge.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Conducted detailed financial reviews for business clients to provide appropriate products to fit clients needs.
- Expanded client base by promoting new financial products.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Created innovative financial solutions to meet customer needs and provide competitive edge.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Communicated lending decisions to customers.
First assistant Manager
McDonald’s
Sydney, Australia, Australia
06.2012 - 12.2018
- Demonstrated excellent sales and customer service skills in a busy, highly competitive sales environment
- Responsible for handling cash tills and leaving organised store at the end of the shift
- Training of new staff in every day processes and tasks to ensure consistency in the service delivery
- Organising shift and running smoothly
- Projecting sales and lowering the expenses on daily basis
- Increase crew efficiency and productivity
- Achievement—Awarded as a Manager of the month, June 2015, for outstanding performance
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Assistant accountant
Cargo AND Logistics Management Pty Ltd
04.2016 - 06.2017
- Data entry on EDI (Accounting software)
- Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance
- Preparing analyses of accounts and producing monthly reports
- Understanding of financial statement
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Reviewed general ledger entries and assessed accuracy.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Communicated with suppliers to reconcile invoice payments.
- Evaluated and improved accuracy and completeness of financial records.
- Processed payroll for approximately 35 total employees.
Education
Diploma - leadership and Management
Vocational Training Institute
TASMANIA06.2018
Skilled Development Program - Business/Accounting
PERFORMANCE EDU
SCHOOL07.2017
Bachelor of Business Accounting - Business
Victoria University
Sydney, NSW07.2016
Skills
- Consumer banking
- Loan processing
- Developing customer relationships
- Excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs
- Strong verbal and written communication skills and technologically savvy
- Team management skills
- Proper understanding of small/medium business needs and expectations and abilities to originate new business
Personal Attributes
Communication skills:
· Professional communication skills developed while working closely within a team at McDonald’s
· Active listener who also has the capability to consult with others and make decisions
Time management skills:
· Experienced in working under tight deadlines to meet targets while serving a high volume of customers
· Ability to keep up balanced between work and study for last three years
Enthusiastic, hardworking and eager to learn:
· Reliable and trustworthy with a strong work ethic and values
References
Brooke Target
Branch Manager, ANZ
Launceston, TAS
0434 308 057
Syed Morsaleen
Assistant Manager at ANZ Business centre
Launceston, TAS
0432 715 512
Timeline
Banking Consultant
ANZ BANK
10.2019 - Current
Assistant accountant
Cargo AND Logistics Management Pty Ltd
04.2016 - 06.2017
First assistant Manager
McDonald’s
06.2012 - 12.2018
Diploma - leadership and Management
Vocational Training Institute
Skilled Development Program - Business/Accounting
PERFORMANCE EDU
Bachelor of Business Accounting - Business
Victoria University