Shelly Tomê
Bondoola,QLD
Summary
*The motivation to achieve both small & large goals and gain much satisfaction from both.
*The skill & experience to communicate clearly and be involved in a variety of operational reviews and audit level evaluations and outcomes.
*A natural ability developing ideas for improvement &/or problem-solving .
*The willingness to learn new things and in maintaining high level communication skills.
*Motivated to contribute to a team and its success.
*Ready to tackle new challenges and when needed improve organisational outcomes with an intrinsic dedication and enthusiasm.
*A passion for community focused goals ,team goals, leading when needed and motivating.
*A natural attention to detail in all tasks at hand.
*The desire to be organised day to day and also have organised work spaces /functions.
*Dedicated towards ongoing professional growth & improvement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Business Manager
Blackall Range Independent School Inc.
01.2014 - Current
- Establish & maintain a high level of communication with staff, parents, community and all stakeholders, to build connections and nurture relationships.
- Liaise regularly with the Principal across the day to day school operations and also for more critical areas.
- Improve operational workflows by identifying areas of inefficiency/ need and then develop/implement appropriate solutions.
- Prepare the school budget, oversee financial operations each term, maintaining accurate records and ensuring compliance with industry regulations.
- Prepare/action all related tasks, then support the Principal in the schools recruitment process.
- Prepare/ initiate any necessary school correspondence to assist in effective outcomes ,improved practices including government letters, debt collection, Human Resource tools etc
- Manage all Facilities.
- Support / manage accounts, admin staff and the school staffing team in general when required (staff team of 12-16).
- Manage the annual Financial Audit, working closely with the auditors and supporting accounts staff in the process.
- Manage W.H.S System and related audits.
- Prepare all necessary reports for the Management Board each month & present at the meetings, including Monthly Financial Reports etc ( Board Secretary -2years)
Retail Assistant - Volunteer
Sunshine Coast Community Hospice
08.2013 - 01.2014
- Responsible and oversee the day to day operations of the retail shop and other staff.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Used POS system to process sales, returns, online orders, and gift card activations.
Centre Administrator (part Time)
C&K Cotton Tree Early Learning Centre
04.2011 - 12.2011
- Developed and maintained strong relationships with staff, parents, and community partners to foster a collaborative environment.
- Managed the Centres admin office on my days taking phone calls and responding to all communication.
- Implemented centre policies and procedures, ensuring compliance with state regulations and licensing requirements.
Early Childhood Educator (part Time)
Flinders Early Learning Centre
09.2010 - 10.2011
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Administration Officer - Archiving (part Time)
Sunshine Coast Regional Council -Community Service
09.2010 - 04.2011
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials (Archiving).
- Sort & file all necessary records and updated internal databases to support document management as per council policy.
Early Childhood Centre Director (full Time)
Nhulunbuy Childrens Services Inc
02.2009 - 07.2010
- Manage & oversee all day to day operations (staff team of 10),, maintaining a high level of communication with staff,families & community each day and the Management Committee.
- Supporting/ guiding the centres Accounts staff.
- Developed high-performing teams by providing mentorship, guidance, opportunities for professional discussion and well functioning shift routines & duties.
- Maintain a culture of continuous improvement across the services offered and in fostering open communication channels and empowering employees to contribute and voice their ideas.
Childcare Centre - Director (full Time)
C&K Coolum Childcare Centre
03.2007 - 12.2008
- Manage & oversee all the day to day operations ( staff team of 10-15), initiating & maintaining a high level of communication with staff, families & community and my direct line manager.
- Oversaw compliance with state licensing regulations, maintaining up-to-date knowledge of requirements and addressing any areas needing improvement promptly.
- Guided the staff team & evaluated the C&K curriculum regularly to ensure alignment with current educational standards and best practices in early childhood education.
- Manage the W.H.S System to maintain a safe & secure environment for both children and staff members.
- Enhanced childcare centre''s reputation by implementing innovative and developmentally appropriate programs for children.
- Conducted thorough performance evaluations for staff members, identifying areas of growth and providing constructive feedback for continuous improvement.
- Develop & present all necessary reports at the C&K Management meetings in Brisbane each month.
- Engaged with parents and families to build positive relationships for children to thrive.
- Maintained high-quality child care standards based on developmentally appropriate practices.
Early Childhood Educator
C&K Early Childhood Centre
07.2002 - 08.2004
- Managed & was responsible for my room and my assistant including all communications and outcomes with children, families & staff in my room under my supervision and guidance.
- Maintained and fostered positive and constructive interactions with staff, families, and children
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
Advanced Diploma- Children's Services - Early Childhood Education And Care
ACCO- Australian Early Childhood Career Options
QLD10-2007
Diploma - Social Science- Children's Studies
T.A.F.E Meadowbank
N.S.W12-1996
Skills
- Business Management
- Commitment to Service Quality
- Budget Development
- Budget control
- Workflow Streamlining
- Effective Relationship Management
- Management of Administrative Processes
- Verbal and written communication
Certification
- First Aid Certification
- Blue Card - current
Languages
English
Interests
- Yoga
- Pilates
- Horseback Riding
Timeline
Business Manager
Blackall Range Independent School Inc.
01.2014 - Current
Retail Assistant - Volunteer
Sunshine Coast Community Hospice
08.2013 - 01.2014
Centre Administrator (part Time)
C&K Cotton Tree Early Learning Centre
04.2011 - 12.2011
Early Childhood Educator (part Time)
Flinders Early Learning Centre
09.2010 - 10.2011
Administration Officer - Archiving (part Time)
Sunshine Coast Regional Council -Community Service
09.2010 - 04.2011
Early Childhood Centre Director (full Time)
Nhulunbuy Childrens Services Inc
02.2009 - 07.2010
Childcare Centre - Director (full Time)
C&K Coolum Childcare Centre
03.2007 - 12.2008
Early Childhood Educator
C&K Early Childhood Centre
07.2002 - 08.2004
Advanced Diploma- Children's Services - Early Childhood Education And Care
ACCO- Australian Early Childhood Career Options
Diploma - Social Science- Children's Studies
T.A.F.E Meadowbank