Greetings Let me introduce myself I prefer to be known as Sheri. I like to think of myself as energetic, relationship-focused, proactive, adaptable and highly collaborative with peers. I strive to put my best foot everyday (strong work ethic). I thoroughly enjoy setting my workplace up to be a positive atmosphere and collaborate effectively to build a better in a team. I have a high drive to be skilled in my profession, highly passionate about providing exceptional customer service. Always looking at new opportunities to improve my knowledge and skills.
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages,and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
2026
2026
years of professional experience
8
8
Certifications
Work History
Barista All Rounder
Dipen Patel
Springfield Lakes, QLD
09.2025 - 10.2025
Prepared high-quality beverages according to standard recipes and customer preferences.
Ensured cleanliness and organization of coffee station and seating area to enhance customer experience.
Operated espresso machines and grinders with efficiency and care.
Handled cash transactions accurately using point-of-sale systems.
Delivered exceptional customer service by engaging with patrons and accurately taking orders.
Restocked supplies to maintain inventory levels.
Collaborated with team members to ensure smooth daily operations.
Educated customers on menu items and specialty drinks available at the café.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Handled morning rush of customers daily with efficient, composed service to ensure quick turnaround.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Barista (all rounder)
Just alittle bit Naughty (cafe)
Burpengary, QLD
04.2016 - 12.2017
Prepared and served a variety of coffee beverages to customers.
Maintained cleanliness and organization of the café workspace.
Operated espresso machines and brewing equipment efficiently.
Handled cash register transactions and processed payments accurately.
Restocked supplies and managed inventory levels regularly.
Engaged with customers to create a welcoming atmosphere in the café.
End of day balancing of the till and open and closing up shop.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained calm demeanor during high-volume periods and special events.
Operated cash registers to process customer payments.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Followed health, safety and sanitation guidelines to pass state inspections.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Described menu items to customers and suggested products based on stated preferences.
Stocked shelves with ingredients needed to make coffee drinks.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Supported highest standards of conduct and service to support company reputation.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Ground beans for espresso shots according to individual customer specifications.
Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Implemented feedback from customers to improve service quality and menu offerings.
Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Demonstrated techniques on using multiple beverage machines with new team members.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Checked brewing equipment for proper functionality.
Front of House Barista
Airport Retail Enterprise
Brisbane, QLD
07.2017 - 09.2017
Provided responsible alcohol service in high-end café settings.
Prepared and served a variety of coffee beverages to customers.
Maintained cleanliness and organization of the coffee station and surrounding area.
Handled cash transactions accurately and processed payments promptly.
Collaborated with team members to ensure smooth daily operations during peak hours.
Worked for Qantas Airlines at Bar Roma, delivering exceptional customer experiences.
Contributed to operations in private sector upscale cafés, ensuring top-tier service standards.
Greeted customers and answered questions regarding menu items.
Monitored inventory levels and restocked supplies as needed throughout shifts.
Ensured compliance with local health codes regarding food handling procedures.
Assisted with opening, closing duties such as setting up, breaking down espresso bar area.
Performed daily cleaning tasks such as wiping countertops and sanitizing equipment surfaces.
Restocked inventory items as needed throughout the shift.
Prepared specialty coffee drinks such as lattes, cappuccinos, mochas and other hot beverages according to company recipes.
Accurately recorded customer orders into POS system for efficient preparation of beverages.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Barista, waitress, Front of House
The Coffee Club Esplande
Redcliffe , QLD
12.2016 - 01.2017
Provided friendly and efficient customer service during busy periods.
Operated espresso machines and brewing equipment with precision.
Handled cash transactions and processed payments accurately.
Collaborated with team members to ensure smooth operations during peak hours.
Stocked supplies and managed inventory levels for optimal service delivery.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Described menu items to customers and suggested products based on stated preferences.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Took accurate food and drink orders from customers.
Operated cash register and processed customer payments efficiently.
Maintained cleanliness and organization of dining area and service stations.
Collaborated with kitchen staff to ensure timely order delivery.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Answered questions about menu items, ingredients, and pricing.
Bussed tables as needed during peak hours.
Organized take-out orders efficiently according to customer requests.
Prepared checks accurately and processed payments promptly.
Communicated daily specials to customers.
Childcare Assistant
Good start Early Learning
Morayfield, QLD
Assisted educators in creating engaging lesson plans for diverse age groups.
Supervised children during playtime to ensure safety and promote social interaction.
Organized educational activities that fostered cognitive and emotional development.
Communicated effectively with parents regarding children's progress and needs.
Collaborated with team members to enhance classroom management strategies.
Maintained a clean and safe learning environment for all children.
Observed and monitored the safety of all children in care.
Assisted in meal preparation including preparing snacks and drinks.
Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
Established and maintained safe play environment for children.
Developed positive relationships with parents and guardians to ensure their child's needs were met.
Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
Maintained neat environment by organizing toy bins and bookshelves.
Responded promptly to incidents or emergencies according to established protocols.
Carried out regular inspections of premises to ensure health and safety standards are met.
Recorded child behavior, food, and medication information for supervisors.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Provided first aid and medication as needed, adhering to health and safety protocols.
Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
Followed safety protocols to ensure a safe working environment for all staff.
Provided support in training new staff on proper cleaning techniques and safety standards.
Followed all health codes and regulations regarding the use of chemicals.
Ensured safety standards were met while using chemical cleaners or operating machinery
Mixed water and detergents or acids to prepare cleaning solutions.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.