Shikha Sharma
Blacktown, Sydney,NSW
Summary
Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Childcare Educator
Kids Academy
Claremont Meadows, NSW
03.2024 - Current
- Facilitated group discussions among the kids regarding various topics such as sharing experiences.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Observed behavioral issues to alert parents or guardians.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Adapted teaching methods to suit different learning abilities and styles within the classroom.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
- Engaged in continuous professional development to stay current with early childhood education practices.
- Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.
Shift Manager
Mcdonalds
Waitara, Sydney, NSW
03.2023 - Current
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Monitored store operations to ensure compliance with company policies and procedures.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Resolved customer complaints in a timely manner.
- Ensured all safety and sanitation regulations were followed in the restaurant.
Staff Member
KFC
Blacktown, Sydney, NSW
06.2023 - 02.2024
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Met incoming customers pleasantly and offered support and service.
- Responded to customer queries and complaints to promote overall satisfaction.
- Managed safe and efficient serving of customer foods.
- Communicated effectively with customers regarding their inquiries or complaints.
- Answered phone calls and routed correspondence to appropriate staff members.
- Collaborated with other departments to ensure efficient workflow processes.
Staff Member
Pizza hut
Wentworthville, Sydney, NSW
03.2023 - 07.2023
- Met incoming customers pleasantly and offered support and service.
- Built and maintained working relationships with peers and upper management.
- Managed safe and efficient serving of customer foods.
- Communicated effectively with customers regarding their inquiries or complaints.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
Education
Graduate Diploma of Early Childhood Teaching - Early Childhood Education
Excelsia College
Macquarie Park, NSW03-2024
Masters in Agriculture - Genetics And Plant Breeding
Mata Gujri College,
Fatehgarh Sahib, Punjab, India05-2022
Bachelor of Science - Agriculture
Mata Gujri College
Fatehgarh Sahib, Punjab, India05-2020
Skills
- Team Development
- Schedule oversight
- Inventory Control
- Equipment Troubleshooting
- Punctual and Reliable
- Decision-Making
- Energetic and Enthusiastic
- Documentation And Reporting
- Interpersonal Skills
- Schedule Management
- Operations Management
- Flexible Schedule
- Compliance understanding
- Mentoring and Coaching
Certification
- Certificate for fire training
- First Aid Certificate
- Working with Children Check
Languages
English
Full Professional
References
References available upon request.
Timeline
Childcare Educator
Kids Academy
03.2024 - Current
Staff Member
KFC
06.2023 - 02.2024
Shift Manager
Mcdonalds
03.2023 - Current
Staff Member
Pizza hut
03.2023 - 07.2023
Graduate Diploma of Early Childhood Teaching - Early Childhood Education
Excelsia College
Masters in Agriculture - Genetics And Plant Breeding
Mata Gujri College,
Bachelor of Science - Agriculture
Mata Gujri College
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