Shivan Sharma
SPRINGWOOD
Summary
Motivated and detail-oriented 3rd year Civil Engineering student specializing in Structural Engineering, with a strong foundation in design, analysis, and construction principles. Demonstrates excellent problem-solving skills, a keen eye for detail, and the ability to collaborate effectively in team environments. Passionate about contributing to innovative and sustainable building designs while gaining hands-on experience through a challenging internship opportunity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Underwood Seafood Market
03.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Waiter
Eat Sushi Underwood
11.2022 - 01.2024
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tasks simultaneously while maintaining a high level of attention to detail.
Education
High School Diploma -
Mount Gravatt State High School
Brisbane, QLD11-2022
Bachelor of Engineering (Honours - Civil) - Structural Engineering
University of Queensland
Brisbane, QLD02-2027
Skills
- Structural Analysis concepts
- Critical thinking
- Proficient in Python and RStudio
- Relationship building and rapport
- Proficient with ISA software
- Strong work ethic
- Excellent problem-solving skills
- Sketches, specifications, and drawings
- Punctual and dependable
- Bilingual proficiency in Hindi
- Research and development
Certification
Certificate lll in Aviation (remote pilot)
Specialised Career Solutions
Issued Sep 2021
Certificate II in Sampling and Measuring
Leichhardt
Issued Jul 2020
Timeline
Customer Service Representative
Underwood Seafood Market
03.2024 - Current
Waiter
Eat Sushi Underwood
11.2022 - 01.2024
High School Diploma -
Mount Gravatt State High School
Bachelor of Engineering (Honours - Civil) - Structural Engineering
University of Queensland