Shona Milliken
alkimos,WA
Summary
I am a dependable, Bubbly person who is eager to learn new skills and adapt to different environments. I Prioritize punctuality and time management. I consider myself a very empathetic, well mannered, and passionate person.
Overview
4
4
years of professional experience
Work History
Cabin Crew
Airnorth
Perth, WA
06.2023 - Current
- Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
- Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
- Conducted pre-flight briefings to inform passengers about the flight route, expected duration and onboard services.
- Provided first aid assistance to passengers when necessary.
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
- Responded promptly to customer complaints or requests for service during flights.
- Verified that all doors were secured before take off and landing.
- Completed reports on incidents involving unruly or disruptive passengers.
- Managed passenger manifests, including verifying identities of travelers against passports or other documents.
- Maintained a professional appearance at all times while interacting with customers.
- Assisted disabled passengers as needed during boarding, deplaning and transfers between gates.
- Cleaned and serviced all areas of aircraft, including cabin, galleys and lavatories.
In Store Staff/Delivery Driver
Dominos Pizza
Yanchep, WA
05.2022 - 05.2023
- Greeted customers upon arrival, took orders and provided product knowledge.
- Ensured all food safety regulations were followed during preparation process.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Assisted customers with questions or complaints regarding their orders.
- Processed cash and credit and debit payments accurately using point-of-sale system.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
- Conducted daily cleaning duties such as mopping floors, washing dishes.
Customer Service
JD Sports
Joondalup, WA
08.2020 - 04.2022
- Managed inventory levels by ordering sufficient stock for each account.
- Performed light cleaning duties such as sweeping floors, wiping down counters, organising clothes when necessary.
- Utilized POS system to process sales transactions accurately and efficiently.
Education
High School Diploma -
Mindarie Senior College
Mindarie, WA10-2022
Skills
- Communication and Interpersonal Skills
- Team Management
- Leadership
- Dependable and Responsible
- Organization and Time Management
- Flexible and Adaptable
- Task Prioritization
- Decision-Making
Accomplishments
Completed my Certificate 2 in community services (Child / Aged care) Graduate of Mindarie Senior College
Completed First Aid and CPR certificate
Competitive cheerleader for 3 years
Completed RSA
Completed Cabin Crew ground school
Timeline
Cabin Crew
Airnorth
06.2023 - Current
In Store Staff/Delivery Driver
Dominos Pizza
05.2022 - 05.2023
Customer Service
JD Sports
08.2020 - 04.2022
High School Diploma -
Mindarie Senior College
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