Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shrawan Basnet

Higgins,ACT

Summary

Dedicated and personable Customer Assistant with a proven track record of delivering exceptional customer service in various retail settings. Possess a deep understanding of customer needs and a genuine passion for assisting individuals to ensure a positive shopping experience. Proficient in handling inquiries, resolving issues, and providing product information to enhance customer satisfaction. Skilled in utilizing point-of-sale systems, maintaining organized merchandise displays, and collaborating with team members to achieve store goals. Known for maintaining a friendly and approachable demeanor, adept at multitasking, and committed to exceeding customer expectations. Ready to contribute strong communication skills, problem-solving abilities, and a customer-centric approach to your dynamic team.

Overview

2
2
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
08.2022 - Current


  • Working in multidisciplinary teams.
  • Merchandised over-the-counter goods and rotated stock.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Set up displays for catalogue promotions.
  • Complete planograms and ensuring all price tickets are displayed correctly.

Barista

Himalayan Java Coffee
08.2021 - 12.2021
  • Implementing procedures and being responsible for overall keeping of store.
  • Making coffee at a fast pace.
  • Replenishing and rotating stock at all times.
  • Money handling.
  • Ordering from suppliers.
  • Excellent customer services at all times.

Education

Bachelor of Information Technology -

University of Canberra
Canberra, ACT
06.2025

Skills

  • Positive Customer Engagement
  • Telephone Answering
  • Retail Transactions Processing
  • Strong Communication and Interpersonal Skills
  • Teamwork and Collaboration

Languages

Nepali
Native or Bilingual
English
Full Professional
German
Elementary

Timeline

Pharmacy Assistant

Chemist Warehouse
08.2022 - Current

Barista

Himalayan Java Coffee
08.2021 - 12.2021

Bachelor of Information Technology -

University of Canberra
Shrawan Basnet