SHREEJANA TAMANG
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Counter Staff Member
Indian Biryani Restaurant
02.2024 - Current
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Housekeeping Room Attendant
Meriton Suites
03.2023 - Current
- Performed all work in accordance with established safety procedures
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Inspected each room for cleanliness, utilizing checklist to meet
- Engaged with guests on room requirements and amenities to promote overall satisfaction
Floor Staff Member
Third Eye Rooftop Restaurant & Function Centre
11.2023 - 12.2024
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Utilized customer feedback to improve services and apply best practices.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Education
Community Service
Australian College of Community And Health Service
Sydney, NSW,Jaya Multiple College10-2025
Skills
- Cultural awareness
- First aid training
- Chemical handling
- Team support and collaboration
- Customer need assessment
- Punctual and dependable
Accomplishments
- Supervised team of 4 staff members.
- Received employee of the month for several times
- Recognized for accuracy in sale transactions in December, 2024
Certification
HLTAID011-Certificate in First-aid
Languages
English
Hindi
Nepali
Timeline
Front Counter Staff Member
Indian Biryani Restaurant
02.2024 - Current
Floor Staff Member
Third Eye Rooftop Restaurant & Function Centre
11.2023 - 12.2024
Housekeeping Room Attendant
Meriton Suites
03.2023 - Current
HLTAID011-Certificate in First-aid
Community Service
Australian College of Community And Health Service
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