Summary
Work History
Education
Skills
Languages
Availability
Volunteer Experience
References
Timeline
Generic

Shukriya Zafari

Melbourne,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Forward-thinking team leader skilled at operating departments efficiently to meet goals through proactive and hardworking performance focused on continuous operational improvement.

Work History

Store Team Member

La Aroma Italiano
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Warehouse Worker

Campion Education
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.

Store Manager

Toppings and Tea
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Dental Laboratory Technology

RMIT University
Melbourne, VIC
10.2026

Skills

  • Punctual and reliable
  • Excellent communication Skills
  • Reliable, honest, and trustworthy
  • Attentive and responsive
  • Strong sense of commitment and flexible attitude
  • POS system operations
  • Stock replenishment
  • Sales Goals Attainment
  • Active listener
  • Team Cooperation
  • Keen to learn and willing to continue to improve
  • Strong work ethic along with a can-do attitude
  • Store Policies and Procedures
  • Professionalism and Courtesy
  • Store Opening and Closing

Languages

Dari
Persian

Availability

  • 9:00-closing, 9:00am-closing, 8:00am-closing, Available Anytime
  • Saturday: 9:00am-closing
  • Sunday: 8:00am-closing

Volunteer Experience

  • Youth Leadership Program, Southeast Community Links (SECL), Actively involved in community programs such as SECL Youth Week, Participate in leadership activities, projects/event management, Participate in learning and training to develop leadership skills, Planning and organising local youth lead activities, Provide formal feedback and ideas to the SECL staff and volunteers, 2018


  • Monash University guest speaker 2018
  • HPSC poetry program / guest speaker 2018

References

  • Junior Melo, Senior Practitioner Youth and Family Engagement, Southeast Community Links, Junior@secl.org.au, (03) 9547 0511, 0435 916 339
  • Tali Leung-wo, Campion Education, warehousejobs@campion.com.au, (03) 9837 2645

Timeline

Store Team Member

La Aroma Italiano

Warehouse Worker

Campion Education

Store Manager

Toppings and Tea

Dental Laboratory Technology

RMIT University

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Shukriya Zafari