Summary
Overview
Work History
Education
Skills
Timeline
Generic

Si-Yu Lo (Kalen)

Melbourne,VIC

Summary

My name is Kalen, I'm a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pathology collector position and I'm ready to help team achieve company goals. I was born in Taipei, Taiwan and I was raised in many different countries and as a result and have become a multi-language speaker. My various work experience where I have numerous changes to deal with people from different background has trained me to be a good communicator and a efficient problem solver. I'm seeking to pursue a job in a field where my language and communication skill can effectively produce benefit to and gain knowledge and improvement to myself. I'm confident that I'll be able to deliver high standard work and be of a valuable in your organisation.

Overview

21
21
years of professional experience

Work History

Store Manager

IGA Friendly Grocer
Newport, VIC
01.2018 - Current
  • Assist the business owner on front-end and warehouse operations
  • Take a team approach to meet sales targets, cost control and rostering
  • Developing marketing strategy to promote the business
  • Ensuring staff compliance with OH&S regulations and safe work
  • Communicating with dealers and customers to gather requirements.

Supervisor

IGA Friendly Grocer
Ascot Vale, VIC
01.2013 - 11.2017
  • Train, monitor, coach and mentor new and junior staff
  • Manage store operations
  • Ensuring quality of service and product
  • Use excellent communication skill to liaise with disgruntled and aggressive customer and providing with a customised solution to alleviate escalated issues.

Manager

Look in2 clean Pty,Ltd
Kew, VIC
01.2013 - 06.2017
  • Inspecting the equipment regularly ensure they are in good condition and perform preventative maintenance repair when necessary
  • Designing effective plan in which include the process and schedule of cleaning to minimize the disruption of client
  • Developing marketing strategy to promote the business, Ensuring staff compliance with OH&S regulations and safe work
  • Communicating with customers to gather their requirements and answering customer's queries.

Manager/Designer

Colleen Co.,Ltd
Bangkok, Thailand
01.2008 - 07.2010
  • Start my own leather and accessories store in Bangkok with friend (Main products are my own bag design and other leather accessories)
  • Management and designer
  • Communication with customer and the dealer.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards and quality controls.

Designer's Assistant

Tactus Co.,Ltd
Bangkok, Thailand
01.2007 - 01.2010
  • Designer's assistant
  • Quality control
  • A year later promoted to a designer concentrated on bag designing
  • Communication with manufacturer.

Private Translator

Private
Guangzhou, China
01.2004 - 01.2006
  • Works as a private translator to a Thai enterprise
  • Translation of Chinese to Thai and Thai to Chinese
  • Communicating with Chinese dealer for my Thai client
  • Quality control and deal with local shipping company.

Education

HLT37215 Certificate III in Pathology Collection

Labtech Training
Victoria
12.2023

CPP31318 Certificate II &III in Security Operation

Kangan Institute
Melbourne, VIC
02.2018

Diploma of Product Design -

RMIT University
Australia Victoria
12.2016

Bachelor of Arts -

YMCA International Christian College
Taipei Taiwan
12.2003

Skills

  • Fluent in English, Mandarin and Thai
  • Store Operations
  • Marketing Strategies
  • Quality Control
  • Organizational Skills

Timeline

Store Manager

IGA Friendly Grocer
01.2018 - Current

Supervisor

IGA Friendly Grocer
01.2013 - 11.2017

Manager

Look in2 clean Pty,Ltd
01.2013 - 06.2017

Manager/Designer

Colleen Co.,Ltd
01.2008 - 07.2010

Designer's Assistant

Tactus Co.,Ltd
01.2007 - 01.2010

Private Translator

Private
01.2004 - 01.2006

HLT37215 Certificate III in Pathology Collection

Labtech Training

CPP31318 Certificate II &III in Security Operation

Kangan Institute

Diploma of Product Design -

RMIT University

Bachelor of Arts -

YMCA International Christian College
Si-Yu Lo (Kalen)