Sienna Hooper
Point Cook,VIC
Summary
17 Year old energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.
Developed strong customer service and communication skills in hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
02.2024 - Current
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
- Facilitated smooth communication between pharmacists and customers, addressing concerns and answering inquiries with professionalism.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
Retail Worker
Kmart
03.2024 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Amalfi Pizzeria
07.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
No Degree -
Point Cook Senior
VIC11-2025
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store maintenance
- Stock replenishment
- Payment processing
- Loss prevention
Timeline
Retail Worker
Kmart
03.2024 - 12.2024
Pharmacy Assistant
Chemist Warehouse
02.2024 - Current
Server
Amalfi Pizzeria
07.2023 - 12.2023
No Degree -
Point Cook Senior
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