Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sienna Pater

Ringwood East,VIC

Summary

I am a dedicated and passionate worker, always striving to do my best, and to provide exceptional customer service. I can adapt easily to different work environments; picking up new skills and meeting new people is where I thrive. I will always aim to meet and excel beyond my expectations as a worker, and provide quality work. I am bubbly and personable, and I still maintain professionalism and focus, with an attention to detail. I believe that I would be a great asset to your team!

Overview

4
4
years of professional experience

Work History

Bartender

Knox Football Netball Club
Wantirna South, VIC
03.2025 - Current
  • During my time at the Knox Football Netball Club, I have greeted customers, and provided excellent customer service.
  • This role includes serving a range of beverages, and various food items. In this role, I comply with policies and procedures to adhere to the government standards of the responsible service of alcohol.
  • I have effectively multitasked within a fast paced environment while maintaining quality service and always having a smile on my face.

Receptionist Administrator

Auto Repair Group
Nunawading , VIC
03.2024 - 03.2025
  • Within my role as a receptionist and administrator, I efficiently answered and directed calls, assisted with any customer inquiries, and informed customers of the status of their vehicles for the Nunawading and Somerton branches of Auto Repair Group.
  • I processed parts invoices, as well as liaised with parts suppliers to return items as necessary for credits.
  • A main part of my role at Auto Repair Group was to productively manage these credits, and ensure that they were returned and processed in a timely manner.
  • I contacted various other suppliers and insurance companies within my daily tasks to organise tows, and follow up on the statuses of insurance claims and parts arrivals.
  • During my time there, I obtained the main office email, which I would regularly check and respond to any inquiries, tasks, and requests for work.
  • Additionally, I performed a range of miscellaneous office tasks, including filing, office supply orders, assisting in closing the building, and food and beverage orders, and many more.

Customer Service Team Member

KFC
Ringwood , VIC
06.2022 - 04.2024
  • During my time at KFC, I was widely trained in food service and customer service. This ranges from packaging and preparing food to taking orders and serving valued customers.
  • This was a fast-paced work environment where both speed and quality were highly valued. This taught me beneficial time-efficiency skills, as well as food safety policies and procedures.
  • I demonstrated knowledge of current promotions and all menu items to boost sales and assist any customers with inquiries.

Barista

Bedford Coffee Co.
Ringwood East, VIC
07.2021 - 02.2023
  • While working at Bedford Coffee Co. I prepared specialised drinks, as well as various food items.
  • I progressed in my position, training and supervising other employees, as well as managing social media platforms for the business, attracting new customers, and promoting a range of food and beverages.
  • This position widened my experience in food service and gave me valuable leadership skills.

Education

Bachelor of Primary Education - Education

Deakin University
Melbourne, VIC

VCE -

Ringwood Secondary College
Ringwood, VIC
11-2023

Skills

  • Responsible service of alcohol
  • Professional appearance
  • Outstanding customer service
  • Beverage preparation
  • Highly reliable
  • Food service
  • Problem-solving
  • Adaptability

References

References available upon request.

Timeline

Bartender

Knox Football Netball Club
03.2025 - Current

Receptionist Administrator

Auto Repair Group
03.2024 - 03.2025

Customer Service Team Member

KFC
06.2022 - 04.2024

Barista

Bedford Coffee Co.
07.2021 - 02.2023

Bachelor of Primary Education - Education

Deakin University

VCE -

Ringwood Secondary College
Sienna Pater