Sienna Pater
Ringwood East,VIC
Summary
I am a dedicated and passionate worker, always striving to do my best, and to provide exceptional customer service. I can adapt easily to different work environments; picking up new skills and meeting new people is where I thrive. I will always aim to meet and excel beyond my expectations as a worker, and provide quality work. I am bubbly and personable, and I still maintain professionalism and focus, with an attention to detail. I believe that I would be a great asset to your team!
Overview
4
4
years of professional experience
Work History
Bartender
Knox Football Netball Club
Wantirna South, VIC
03.2025 - Current
- During my time at the Knox Football Netball Club, I have greeted customers, and provided excellent customer service.
- This role includes serving a range of beverages, and various food items. In this role, I comply with policies and procedures to adhere to the government standards of the responsible service of alcohol.
- I have effectively multitasked within a fast paced environment while maintaining quality service and always having a smile on my face.
Receptionist Administrator
Auto Repair Group
Nunawading , VIC
03.2024 - 03.2025
- Within my role as a receptionist and administrator, I efficiently answered and directed calls, assisted with any customer inquiries, and informed customers of the status of their vehicles for the Nunawading and Somerton branches of Auto Repair Group.
- I processed parts invoices, as well as liaised with parts suppliers to return items as necessary for credits.
- A main part of my role at Auto Repair Group was to productively manage these credits, and ensure that they were returned and processed in a timely manner.
- I contacted various other suppliers and insurance companies within my daily tasks to organise tows, and follow up on the statuses of insurance claims and parts arrivals.
- During my time there, I obtained the main office email, which I would regularly check and respond to any inquiries, tasks, and requests for work.
- Additionally, I performed a range of miscellaneous office tasks, including filing, office supply orders, assisting in closing the building, and food and beverage orders, and many more.
Customer Service Team Member
KFC
Ringwood , VIC
06.2022 - 04.2024
- During my time at KFC, I was widely trained in food service and customer service. This ranges from packaging and preparing food to taking orders and serving valued customers.
- This was a fast-paced work environment where both speed and quality were highly valued. This taught me beneficial time-efficiency skills, as well as food safety policies and procedures.
- I demonstrated knowledge of current promotions and all menu items to boost sales and assist any customers with inquiries.
Barista
Bedford Coffee Co.
Ringwood East, VIC
07.2021 - 02.2023
- While working at Bedford Coffee Co. I prepared specialised drinks, as well as various food items.
- I progressed in my position, training and supervising other employees, as well as managing social media platforms for the business, attracting new customers, and promoting a range of food and beverages.
- This position widened my experience in food service and gave me valuable leadership skills.
Education
Bachelor of Primary Education - Education
Deakin University
Melbourne, VICVCE -
Ringwood Secondary College
Ringwood, VIC11-2023
Skills
- Responsible service of alcohol
- Professional appearance
- Outstanding customer service
- Beverage preparation
- Highly reliable
- Food service
- Problem-solving
- Adaptability
References
References available upon request.
Timeline
Bartender
Knox Football Netball Club
03.2025 - Current
Receptionist Administrator
Auto Repair Group
03.2024 - 03.2025
Customer Service Team Member
KFC
06.2022 - 04.2024
Barista
Bedford Coffee Co.
07.2021 - 02.2023
Bachelor of Primary Education - Education
Deakin University
VCE -
Ringwood Secondary College
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