Sienna Watts
Wilton
Summary
I am looking to obtain a position that provides valuable life skills as well as developing my learning, knowledge and communication skills within a nurturing environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant/Receptionist
Grand Arcade Dental
12.2023 - Current
- Managed patient rescheduling, insurance verification and financial transactions
- Effectively manage all front desk tasks and administrative procedure
- Answered phone calls and emails, handled all patient enquiries, scheduled appointments and managed the practise diary
- Maintained all patient records with proper privacy disclosure
- Maintained a clean and sterile work environment to prevent cross-contamination and followed all Work Health and Safety regulations.
- Sanitised trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction
Retails Sales Assistant - Christmas Casual
Pandora
09.2023 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Retail Sales Assistant
Best and Less
01.2022 - 09.2023
- Maintained clean, organised store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Education
Nursing
Diploma of Nursing
UOW College06-2026
High School Diploma -
St Patrick's College
Campbelltown12-2023
Skills
- Data entry
- Critical thinking
- Active listening
- Customer service
- Front Desk Reception Abilities
- Equipment sterilization
Certification
- RSA Certificate
- Current Drivers License
- High School Certificate: Year 12
- Certificate 3 in Dental Assisting: Expected date of completion 4/2025
Timeline
Dental Assistant/Receptionist
Grand Arcade Dental
12.2023 - Current
Retails Sales Assistant - Christmas Casual
Pandora
09.2023 - 01.2024
Retail Sales Assistant
Best and Less
01.2022 - 09.2023
Nursing
Diploma of Nursing
High School Diploma -
St Patrick's College
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