Simon Shamoon
Strathmore,Victoria
Summary
Motivated and dedicated Law student with a year of experience in customer service and sales as a Pharmacy Assistant. Skilled in providing excellent service to customers and fostering positive relationships. Fluent in English and Assyrian Neo Aramiac. Currently pursuing a double degree in Law and Arts at La Trobe University, with an expected completion date in 2027. Possesses strong leadership and teamwork skills developed as the Year 12 Mackillop House Captain at St Bernard's College, Essendon. Accredited with a Certificate III in Community Services. Seeking opportunities in the retail and customer service industry to leverage my skills and contribute to a dynamic team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Chemist Warehouse
12.2022 - Current
- Provide exceptional customer service, assisting customers with inquiries and product information
- Process transactions, handle cash, and maintain accurate inventory records
- Utilize product knowledge to make sales recommendations and promote special offers
- Collaborate with the pharmacy team to ensure efficient workflow and customer satisfaction
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Volunteer Tutor
[St Bernard’s College After School Tutoring program]
06.2022 - 08.2022
- Tutored disadvantaged children from immigrant and refugee backgrounds to improve their academic performance
- Fostered a supportive and inclusive learning environment
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Developed student confidence through positive reinforcement strategies.
Education
Bachelor of Laws (LLB) And Bachelor of Arts -
La Trobe University
Bundoora, VIC01.2027
Skills
- Customer service
- Sales
- Communication
- Time management
- Problem-solving
- Team collaboration
- POS System Operation
- Product Restocking
- Resolving Complaints
- Stocking Shelves
Certification
Certificate III in Community Services
Accomplishments
- Recognized for consistently achieving high customer satisfaction ratings at Chemist Warehouse.
- Received positive feedback for dedication and effectiveness as a volunteer tutor.
Bilingual
- Fluent in English
- Fluent in Assyrian Neo Aramaic
Leadership Experience
Year 12 Mackillop House Captain, St Bernard's College, Essendon, 2022, Led and motivated a team of students in Mackillop House., Collaborated with fellow captains to develop new school initiatives., Organized and coordinated fundraisers to support various school activities., Demonstrated strong leadership and teamwork skills.
References
Available upon request
Timeline
Pharmacy Assistant
Chemist Warehouse
12.2022 - Current
Volunteer Tutor
[St Bernard’s College After School Tutoring program]
06.2022 - 08.2022
Bachelor of Laws (LLB) And Bachelor of Arts -
La Trobe University
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