Simone Halamako Masanga
Cowra,Australia
Summary
Open-minded and enthusiastic professional with a keen eye for detail and a strong commitment to respecting diverse cultures while maintaining professional boundaries. Extensive experience in pastoral care and spiritual guidance, successfully implementing programs that promote emotional and spiritual growth within supportive community environments. Proven ability to build trust through empathetic communication and active listening, enhancing engagement across congregations and organizations in Tonga, New Zealand, and beyond. Equipped with a comprehensive understanding of theological principles, adept at addressing diverse needs and inspiring individuals through compassionate leadership while fostering inclusive environments that promote holistic well-being.
Overview
15
15
years of professional experience
Work History
General Labourer
Westcast
11.2025 - Current
- Civilcast Manufacturer here in Cowra, NSW.
Labourer
Cowra Meat Processors
09.2022 - Current
- Working at load out shift.
Occupational Therapist Assistant
Mango Respite Centre
07.2020 - 10.2020
- Supported patient mobility by demonstrating exercises and facilitating equipment usage.
- Monitored patient progress, documenting improvements and communicating findings to therapists.
- Contributed to team meetings, sharing insights on patient needs and operational efficiencies.
- Expedited billing processes by maintaining accurate records of treatment sessions attended by each patient under therapist supervision.
- Enhanced patient experience by providing compassionate support and encouragement during therapy sessions.
- Improved patient outcomes by assisting occupational therapists in implementing therapeutic interventions.
Driver/Messenger and Office Assistance
PREP Tonga
04.2019 - 07.2020
- Department of MEIDECC Tonga.
Water Sanitation and Hygiene Field Officer
Caritas Tonga
07.2018 - 10.2018
- Coordinated field assessments to identify community needs and resources.
- Developed and implemented outreach programs to enhance community engagement.
- Trained local volunteers on program execution and best practices.
- Monitored project progress, ensuring compliance with organizational standards.
- Facilitated workshops to promote sustainable practices among community members.
- Collaborated with stakeholders to secure resources for ongoing initiatives.
- Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
- Contributed to project success by actively participating in planning sessions, providing essential input based on field experience.
Labourer
March Construction
05.2018 - 06.2018
Agricultural Technician Officer / Pea Sampler
McCain Foods Limited
11.2015 - 01.2018
- Collected soil samples to analyze nutrient content and improve crop yield.
- Maintained accurate records of crop data, facilitating informed decision-making regarding future planting strategies and resource allocation.
- Improved soil health through regular testing, monitoring nutrient levels, and adjusting agricultural practices accordingly.
Screening Officer
Tonga Airport Limited
01.2011 - 01.2013
- Monitored passenger screening processes to ensure compliance with aviation security regulations.
- Conducted thorough inspections of carry-on luggage and personal items for prohibited items.
- Collaborated with law enforcement personnel to address security breaches effectively.
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
- Developed strong communication skills by effectively interacting with passengers from diverse backgrounds on a daily basis.
- Assisted in the training of new Screening Officers, ensuring consistent adherence to security standards across the team.
Education
Bachelor of Theology -
Good Shepherd College
Ponsonby04-2018
Introductory Certificate in Professional Speaking - Overseas/NZQA
New Zealand Speech
New Zealand Speech11-2014
Pacific Senior Schools' Certificate -
Apifoou College
Maufanga, Tongatapu11-2008
Skills
- Customer Service
- Communication Skills
- Positive Attitude
- Reliability
- Organisational Skills
- Punctuality
- Empathy
- Crisis Intervention
- Problem-Solving
- Confidentiality
- Professionalism
- Work Ethic
- Interpersonal Skills
- Independence
- Teamwork
- Spiritual care
Languages
English
Full Professional
Personal Information
Driving License: Full New South Wales class 1 driver license
Interests
- Technology and computer.
- Indoor and Outdoor Sports, i.e., Rugby, Tennis, football, hiking, running, volleyball, Basketball, Golf, swimming, sightseeing and any outdoor activities.
- Church
- Travelling
- Community gathering and any social activities.
Timeline
General Labourer
Westcast
11.2025 - Current
Labourer
Cowra Meat Processors
09.2022 - Current
Occupational Therapist Assistant
Mango Respite Centre
07.2020 - 10.2020
Driver/Messenger and Office Assistance
PREP Tonga
04.2019 - 07.2020
Water Sanitation and Hygiene Field Officer
Caritas Tonga
07.2018 - 10.2018
Labourer
March Construction
05.2018 - 06.2018
Agricultural Technician Officer / Pea Sampler
McCain Foods Limited
11.2015 - 01.2018
Screening Officer
Tonga Airport Limited
01.2011 - 01.2013
Bachelor of Theology -
Good Shepherd College
Introductory Certificate in Professional Speaking - Overseas/NZQA
New Zealand Speech
Pacific Senior Schools' Certificate -
Apifoou College