Simranjeet Kaur
Adelaide,SA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Team Member
X-convenience
08.2023 - Current
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
Customer Care Representative
POP PHONES & VODAFONE
08.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Education
Bachelor of Commerce -
Punjab University
05.2019
Skills
- Store maintenance
- Cash Handling Accuracy
- Goal-oriented mindset
- Reliability and punctuality
- Professional Appearance
- POS System Operation
Certification
- White card construction
- South Australia Driver Licence
- Provide First Aid
- Security licence
- Certificate II in Security Operation
- CPCWHS1001-Prepare to work safely in the construction industry
- CPR Trained
Languages
Hindi
Full Professional
REFERENCES
Available Upon Request
Timeline
Retail Team Member
X-convenience
08.2023 - Current
Customer Care Representative
POP PHONES & VODAFONE
08.2022 - 06.2023
Bachelor of Commerce -
Punjab University
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