Sky Gladwin
Ormeau,QLD
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable venue experiences.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers needs. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Shearers Arms Tavern
11.2022 - Current
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Barista
Zarraffa's Coffee
03.2021 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Ormeau Woods State High School
Ormeau, QLD11.2023
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Fast Learner
- Scheduling/Planning
- Relationship Building
- Microsoft Office
- Task Prioritization
- Client service and support
- Exceptional telephone etiquette
Timeline
Wait Staff Member
Shearers Arms Tavern
11.2022 - Current
Barista
Zarraffa's Coffee
03.2021 - 12.2022
High School Diploma -
Ormeau Woods State High School
Similar Profiles
AAYUSH MAHARJANAAYUSH MAHARJAN
Chef at Shearers Arms TavernChef at Shearers Arms Tavern
Carina Inez CarganillaCarina Inez Carganilla
Chef at Sawyers Arms TavernChef at Sawyers Arms Tavern
Andreia MarchanteAndreia Marchante
Bartender at Parkers Tavern, University Arms HotelBartender at Parkers Tavern, University Arms Hotel