Sneha Konda
Perth,WA
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Perth Racing
Ascot, WA
11.2023 - Current
- Set tables for upcoming meals by following food service guidelines.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Selected food items from serving or storage areas and placed on dishes or in serving trays or takeout bags.
- Maintained presence throughout meals to assist guests with additional food and beverage requests.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Barista/ Cafe All Rounder
Leaf Cafe & Co
East Perth, Western Australia
07.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Utilized POS system to receive and process customer payments.
Room Attendant
Doubletree By Hilton Hotel
05.2023 - 08.2023
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
Waitperson
Mezze By Roadhouse
08.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Barista
Himalayan Java Coffee
01.2021 - 07.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Collected payments and provided accurate change
Education
Bachelor of Science - Computing / Informaation Technology
Edith Cowan University
Perth, WA06.2026
High School Diploma -
Khwopa Secondary School
Bhaktapur, Nepal07.2021
Skills
- Food and Beverage Pairings
- Excellent knowledge of customer service and sales standards
- Positive attitude and punctuality
- Team leadership and calm under pressure
- Retail sales
- Restaurant experience
- Food Running
Timeline
Food and Beverage Attendant
Perth Racing
11.2023 - Current
Barista/ Cafe All Rounder
Leaf Cafe & Co
07.2023 - Current
Room Attendant
Doubletree By Hilton Hotel
05.2023 - 08.2023
Waitperson
Mezze By Roadhouse
08.2022 - 02.2023
Barista
Himalayan Java Coffee
01.2021 - 07.2022
Bachelor of Science - Computing / Informaation Technology
Edith Cowan University
High School Diploma -
Khwopa Secondary School
Similar Profiles
Thaleia SwaynThaleia Swayn
Bar and Beverage Staff at Perth RacingBar and Beverage Staff at Perth Racing
Juan RamirezJuan Ramirez
Facilities Assistant at Perth RacingFacilities Assistant at Perth Racing
MD AKIB HASANMD AKIB HASAN
Crowd Controller at Perth Racing,AscotCrowd Controller at Perth Racing,Ascot
Annabella GoldsmithAnnabella Goldsmith
Registered Nurse at South Metropolitan Health ServiceRegistered Nurse at South Metropolitan Health Service
Alison SavageAlison Savage
Principal Adviser, Media and Government Relations at Chamber of Commerce and Industry WA (CCIWA)Principal Adviser, Media and Government Relations at Chamber of Commerce and Industry WA (CCIWA)