Sienna Holloway
Brisbane
Summary
Experienced with providing top-tier customer service in food and beverage environments. Utilizes strong communication and multitasking skills to enhance guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Bacchus Restaurant
01.2024 - Current
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Suggested wine pairings to go with specific menu items.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
Restaurant Waiter
Gnocchi Gnocchi Brothers
03.2022 - 01.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables to enable speedy turnaround
Restaurant Waitress
West End Garden
07.2021 - 01.2022
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
Education
High School Diploma -
Brisbane State High School
Brisbane, QLD11-2023
Diploma of Business - Business
Prestige Training Service
Brisbane, QLD06-2023
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Wine pairings
- Food allergy awareness
- Beverage preparation
- POS system operations
- Menu memorization
- Reservation management
- Barista training
Certification
- RSA
- RSG
Timeline
Food and Beverage Attendant
Bacchus Restaurant
01.2024 - Current
Restaurant Waiter
Gnocchi Gnocchi Brothers
03.2022 - 01.2024
Restaurant Waitress
West End Garden
07.2021 - 01.2022
High School Diploma -
Brisbane State High School
Diploma of Business - Business
Prestige Training Service
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